Parts Director

Green Bay•Green Bay, WI

12d•Hybrid

About The Position

At Packer City International, our goal is to earn every customer’s business for life. We believe that engaged employees deliver exceptional service, and we give our teams the trust, support, and opportunity to take ownership of the customer experience. Our employees are central to our success. We are looking for a dedicated Parts Director to help us continue serving customers throughout Northeastern Wisconsin and Michigan’s Upper Peninsula.

Requirements

Bachelor’s degree in a related field and at least five years of relevant experience, or at least 5 years of applicable experience.
Valid driver’s license and a clean driving record.
Ability to routinely travel to all 5 locations.

Responsibilities

Establish consistent parts processes and standards across all locations.
Develop sales strategies and dealership pricing plans, including pricing and quoting of national accounts.
Develop marketing strategy with Parts Managers and Marketing to develop an advertising plan.
Work with each Parts Manager to prepare annual operating budgets, forecasts, and objectives.
Monitor department performance at each location and identify opportunities for improvement.
Provide ongoing coaching, mentoring, and training to help Parts employees grow within the department.
Hold regular meetings with Parts Managers and visit each location routinely.
Assist Parts Managers with customer concerns.
Work closely with the Service Director to strengthen coordination between Parts and Service.
Coordinate with factory representatives to support department needs.
Ensure each location follows applicable federal, state, and local requirements, including those related to hazardous materials, OSHA, and Right-to-Know.
Assist Parts Managers with employee performance or conduct concerns in accordance with company policy.
Monitor compliance with company accounting guidelines, policies, and procedures.
Perform other duties as assigned.