Parts and Accessories Counterperson
About The Position
At Peter Boulware Automotive Group, we pride ourselves on delivering exceptional customer service and genuine Toyota quality. As an authorized Toyota dealership, we’re looking for a motivated and detail-oriented Parts Department and Accessory Specialist to join our team for this new position within the company. If you’re passionate about automotive parts, accessories, and providing top-notch service, we want to hear from you! The Parts Department and Accessory Specialist is responsible for assisting customers, technicians, and the sales team with sourcing, ordering, and selling genuine Toyota parts and accessories. This role requires strong organizational skills, automotive knowledge, and a commitment to enhancing the customer experience. If you are a people person and good with computers, we want to hear from you!
Requirements
- High school diploma or equivalent; post-secondary education in automotive or related field is a plus.
- Previous experience in an automotive parts department or retail environment preferred.
- Knowledge of Toyota vehicles, parts, and accessories is an asset.
- Strong computer skills, including experience with inventory management systems (e.g., Reynolds & Reynolds, ADP, or similar).
- Excellent communication and customer service skills.
- Ability to multitask, prioritize, and work in a fast-paced environment.
- Detail-oriented with strong organizational skills.
- Valid driver’s license and clean driving record.
Nice To Haves
- post-secondary education in automotive or related field is a plus.
- Knowledge of Toyota vehicles, parts, and accessories is an asset.
Responsibilities
- Assist customers and service technicians in identifying and sourcing genuine Toyota parts and accessories.
- Process parts orders, including inventory checks, special orders, and returns.
- Maintain accurate inventory records and ensure proper stocking of parts and accessories.
- Provide knowledgeable recommendations on Toyota accessories to enhance vehicle performance and aesthetics.
- Collaborate with service advisors and technicians to ensure timely delivery of parts for repairs and maintenance.
- Handle customer inquiries via phone, email, or in-person with professionalism and courtesy.
- Stay updated on Toyota parts, accessories, and product changes through training and resources.
- Ensure the parts department is organized, clean, and compliant with dealership standards.
Benefits
- Competitive salary with performance-based incentives.
- Comprehensive benefits package, including health, dental, and vision insurance.
- Paid time off and holiday pay.
- Employee discounts on parts, accessories, and vehicle purchases.
- Ongoing training and career development opportunities.
- A supportive team environment with a focus on growth and success.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
