Parts Counterperson

Mike Savoie Chevrolet Inc•Troy, MI

7h•Onsite

About The Position

Mike Savoie Chevrolet is a third-generation family-owned dealership established in 1966, and is one of the fastest-growing dealerships in the Metro Detroit area. The company prides itself on doing the right thing for its customers and employees, and is dedicated to developing its people and empowering them to grow their careers in the automotive industry. Employees are considered the most valuable assets, ensuring current and future success, and contributing to a family atmosphere.

Requirements

Eager to improve in a dynamic work environment
Strong interpersonal and time management skills
Ability to read/interpret safety and maintenance documents
Ability to calculate figures/amounts including discounts and percentages

Nice To Haves

High School Diploma or equivalent
Prior auto parts sales experience

Responsibilities

Oversee the parts sales process from start to finish
Check in and stock parts on replenishment orders daily
Communicate with staff and customers in a friendly and professional manner
Converse effectively and efficiently regarding customer parts status
Read and understand the parts catalog when looking up and speaking to specific parts
Answer phone calls, provide price quotes and other information to customers
Review body shop estimates to verify the parts ordered are correct and all pricing is in line with the estimate
Provide high level service to both internal and external customers
Pull/fill orders from stock and maintain weekly bin checks to ensure accuracy of stock
Notify parts manager of out-of-stock parts or shop materials that need immediate attention
Locate out-of-stock parts from outside source and submit an emergency order, if necessary
Make sure all internal requests for parts are billed on service repair order
Receive payment from retail customers or obtain credit authorization