Parts Courier

Bray & Scarff•Laurel, MD

About The Position

The Parts Courier transports parts, materials, and related items among the warehouse, field technicians, store locations, repair sites, and vendor partners. The role supports daily service operations by delivering parts on time, collecting returns promptly, maintaining smooth inventory flow, and accurately documenting the chain of custody whenever items move. The courier works closely with the Parts Department, Routing, Dispatch, and field technicians. Work takes place in the warehouse, parts department, and field locations, with frequent driving between stores, technician locations, and vendor sites. The environment is fast-paced, with time-sensitive deliveries, varying warehouse temperatures, and noise. The role involves regular interaction with technicians, parts staff, leadership, and vendors.

Requirements

Valid driver's license and clean driving record.
Ability to read part numbers, labels, and documentation accurately.
Strong communication and customer service skills.
Ability to work independently and manage time efficiently.
Basic computer skills for logging deliveries and returns.
Strong attention to detail and accuracy during high-volume periods.
Ability to lift, carry, and move parts and boxes regularly, including lifting up to 50 pounds as needed.
Ability to stand, walk, bend, and move for extended periods.
Ability to drive for long periods throughout the workday.

Nice To Haves

Experience in delivery driving, courier work, inventory, or warehouse operations.

Responsibilities

Deliver parts and materials to field technicians throughout the day.
Pick up returned parts, cores, and uninstalled items from technicians.
Transport goods between the warehouse, stores, and repair locations.
Assist in staging parts for next-day technician routes.
Verify part numbers and delivery paperwork before transport.
Track delivered and returned items accurately.
Help organize incoming shipments for the Parts Department when needed.
Complete vendor returns or exchanges as directed.
Maintain delivery logs, documentation, and internal system updates.
Communicate delivery timing updates and issues to Parts Specialists and leadership.
Operate company vehicles safely and follow driving and safety policies.
Communicate concerns about company-provided vehicles, including cosmetic and mechanical issues, to Fleet Management.
Assist with general warehouse tasks during slower delivery periods.
Assist technicians when a two-person process is needed in the field.
Perform additional duties as assigned.