BMW Parts Counterperson

Competition BMW of Smithtown•Town of Smithtown, NY

11d•$60,000 - $90,000•Onsite

About The Position

At Competition BMW of Smithtown, we believe our associates are our greatest asset. We are currently seeking a Parts Counterperson to support our team and deliver exceptional service to both our customers and technicians. If you are looking for a career with an extraordinary company that values professionalism, teamwork, and growth, Competition BMW of Smithtown is the perfect choice.

Requirements

Saturday availabilty required
Ability to work in a fast-paced environment
Strong organizational and time management skills
Strong customer service and communication skills
Have a High School Diploma or equivalent

Nice To Haves

BMW experience is preferred but not required
Prior automotive parts experience preferred

Responsibilities

Oversee the parts sales process from start to finish by assisting service advisors, technicians, retail and wholesale clients.
Provide a high-level customer service experience to internal and external customers.
Communicate with staff and customers in a friendly and professional manner.
Communicate parts pricing and availability to advisors and customers.
Make sure all internal requests for parts are priced and billed on the service repair orders.
Answer phone calls, providing price quotes and parts availability.
Pull and fill orders from stock.
Notify the parts manager of out-of-stock parts or shop materials that require immediate attention.
Receive payments from retail customers.
Set up orders for daily shipment, delivery, or pick-up
Reviews body shop estimates to ensure the ordered parts are correct and all pricing is in line with the estimate.