Parts Counterperson - Volkswagen of Fallston

Sonic Automotive•Fallston, MD

5d•Onsite

About The Position

The Parts Counterperson plays a critical role in ensuring our service team has the parts and resources they need to deliver exceptional automotive repairs. Volkswagen of Fallston is one of the fastest growing brands within the automotive industry. We are building a business based on doing things the right way. From the way we treat our guests, take pride in our work and share opportunities for our employees to grow as we grow. We are proud of what we're doing here and would love to tell you about our opportunities! Our associates are happy to work here because: We boast the lowest turnover in the industry. We provide award winning training (Training Magazine Top 125, and Brandon Hall Awards). We are committed to developing and promoting within the company. Our benefits are extremely competitive with Medical, Dental, Vision, HSA, 401k and PTO. We encourage peer to peer teamwork and recognition. Special benefits to purchasing and leasing a car. Personal Automotive Concierge Service. If you want to find out more about the types of jobs we have here, we've highlighted a few. We're proud of what we're doing here. Come and join us!

Requirements

2+ years of experience in automotive dealership parts department.
Strong knowledge of automotive parts and systems.
Proficiency in using parts lookup software and dealership management systems.
Detail-oriented with excellent organizational and multitasking abilities.
Experience in a high-volume service department.
All applicants must be authorized to work in the USA.
Valid driver's license and good driving record.
All applicants must be able to demonstrate ability to pass pre-employment testing to include background checks, MVR, drug test, credit report, and valid driver license.

Responsibilities

Assist technicians by accurately identifying and sourcing parts for service and repairs.
Maintain and organize inventory in the parts department to ensure availability and efficiency.
Process incoming shipments, verify accuracy, and stock parts in designated locations.
Collaborate with the service team to prioritize urgent part requests and minimize downtime.
Monitor inventory levels and coordinate reordering to prevent shortages.
Provide excellent customer service to internal team members and external vendors.
Maintain accurate records of parts transactions, receipts, and adjustments.
Ensure compliance with dealership policies and safety protocols.