Lia Auto Group - Parts Counterperson

The Lia Group•Northampton, MA

1d•$50,000 - $65,000

About The Position

Lia Auto Group is seeking an experienced Parts Counterperson to oversee the parts sales process from start to finish. The role involves locating parts that are not in stock, processing special-order requests, and keeping customers informed about parts status. The Parts Counterperson communicates professionally with staff and customers, follows company safety policies and procedures, and complies with applicable federal, state, and local industry regulations. The position offers compensation of $50,000–$65,000+ based on experience and skill level. Lia Auto Group describes itself as a safety-conscious workplace with opportunities for employee development and growth. The company has 21 dealerships across New York, Connecticut, and Massachusetts and is part of a group with over 1,500 staff members.

Requirements

High school diploma or equivalent.
Experience with auto parts sales is preferred.
Basic computer skills.
Ability to work in a fast-paced work environment.
Professional personal appearance, a positive attitude, and a customer-service mentality.
Strong organizational and time-management skills.
Excellent verbal and written communication skills.
Clean and valid driver's license.

Nice To Haves

Experience with auto parts sales.

Responsibilities

Oversee the parts sales process from start to finish.
Work with the parts manager to locate parts that are not in stock.
Complete special-order part requests for customers.
Communicate with customers about parts status.
Communicate with staff and customers in a friendly and professional manner.
Follow all company safety policies and procedures.
Understand and follow applicable federal, state, and local industry regulations.