Parts Counterperson

Tim Short HondaIvel, KY
Onsite

About The Position

We are seeking a knowledgeable and customer-focused Automotive Parts Advisor to join our team. In this role, you’ll assist customers and technicians in identifying, locating, and ordering the correct parts and accessories, while ensuring excellent service and efficient department operations.

Requirements

  • Previous parts or automotive experience preferred.
  • Strong customer service and communication skills.
  • Ability to use parts lookup systems and basic computer applications.
  • Detail-oriented with strong organizational skills.
  • Valid driver’s license and clean driving record.

Responsibilities

  • Greet and assist retail and wholesale customers in selecting and purchasing parts.
  • Support service technicians by providing accurate and timely parts for repairs.
  • Look up parts availability, process orders, and handle returns or exchanges.
  • Maintain parts inventory accuracy through proper stocking and organization.
  • Develop strong product knowledge to answer questions and recommend solutions.
  • Provide friendly, professional customer service in person, over the phone, and online.

Benefits

  • Health Plan Package (portion paid by employer)
  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • Free $25,000 life insurance policy for the employee
  • Option to purchase additional life insurance and supplemental benefits
  • 2 PTO days after your 60-day probation period
  • 1-week PTO after 1 year of employment
  • 2-week PTO after 2 years of employment (max of 12 PTO days)
  • 3 bereavement days for the loss of a close family member
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