Parts Counterperson

Columbia • Columbia, SC

16d • $50,000 - $65,000

About The Position

As a Parts Counterperson at Classic Ford Lincoln - Columbia, you will be responsible for efficiently and accurately assisting customers with their parts needs. You will play a crucial role in ensuring customer satisfaction and maintaining an organized parts department.

Requirements

• Prior experience in automotive parts sales or a similar role
• Strong knowledge of automotive parts and their applications
• Excellent customer service and communication skills
• Ability to multitask and work in a fast-paced environment
• Attention to detail and accuracy
• Proficiency in using parts catalogs, inventory management software, and basic computer applications
• Ability to lift heavy objects and stand for long periods of time

Responsibilities

• Assist customers in person, over the phone, and via email with their parts inquiries
• Identify the correct parts needed based on customer descriptions, vehicle information, and parts catalogs
• Provide price quotes and process parts orders
• Maintain accurate inventory records and stock levels
• Track back-ordered parts and follow up with customers
• Collaborate with the service department to ensure timely and efficient part delivery
• Handle warranty claims and returns
• Maintain a clean and organized parts department

Benefits

• Competitive compensation ranging from $50,000 to $65,000 per year
• Opportunity for growth and advancement within the company
• Comprehensive benefits package including health insurance, retirement plans, and paid time off
• Employee discounts on vehicle purchases, parts, and services
• Positive and supportive work environment

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed