Parts Counterperson

Kings Ford • Cincinnati, OH

4d • Onsite

About The Position

Join a fast-paced, high-energy parts department where no two days are the same. As a Parts Counterperson, you’ll be the go-to expert for customers and technicians—keeping things running smoothly while delivering great service. You’ll work alongside a fun, highly motivated team led by a manager with 30 years of experience (all with our company), bringing unmatched knowledge and a supportive environment. Enjoy a steady schedule: Monday–Friday 9–6, plus every 4th Saturday—with the following Friday off for a built-in 3-day weekend. Kings Ford, Inc. is an automotive dealership in Cincinnati, OH. We are customer-centric, collaborative, fast-paced and our goal is to sell and service high-quality automobiles while providing superior customer service in order to help the customer drive home in a vehicle they love and trust. We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Requirements

• High school diploma or equivalent
• Solid understanding of automotive systems and components
• Strong communication skills with a customer-first mindset
• Ability to stay organized and efficient in a fast-paced environment
• Detail-oriented with a professional appearance and strong work ethic
• Comfortable using computers and dealership systems
• All applicants must be able to pass pre-employment testing, including a background check, MVR, and drug screening.

Nice To Haves

• Previous automotive parts or sales experience preferred

Responsibilities

• Guide customers through the parts purchasing process with confidence and accuracy
• Assist both retail and wholesale customers in finding the right parts and accessories
• Partner with the Parts Manager to quickly source and secure out-of-stock items
• Manage special orders from request to delivery, keeping customers informed every step of the way
• Support service technicians by locating and delivering parts quickly to keep repairs on track
• Handle phone, email, and in-person inquiries with professionalism and efficiency
• Keep inventory organized, accurate, and fully stocked
• Maintain a friendly, team-first attitude while upholding company standards
• Must follow all company safety policies and procedures
• Understand and follow federal, state and local regulations applicable to industry

Benefits

• On-the-job training
• Growth opportunities
• Lively environment
• Competitive pay plan that rewards your performance
• Comprehensive health, dental, and vision coverage
• Paid time off and paid holidays to support work-life balance
• Employee discounts on vehicles, parts, and service
• Additional perks, wellness programs, and a positive team culture
• Safe, clean, and supportive work environment

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 11-50 employees