Lia Toyota Northampton - Parts Counterperson
The Lia Group•Northampton, MA
•Onsite
About The Position
Lia Toyota Northampton is seeking an experienced Parts Counterperson to join our team. This role involves overseeing the parts sales process from start to finish, assisting customers with special order requests, and communicating parts status effectively. The ideal candidate will possess strong organizational and communication skills, a customer service-oriented attitude, and the ability to thrive in a fast-paced environment.
Requirements
- Must hold a high school diploma or equivalent
- Have experience with auto parts sales (preferred)
- Basic Computer skills
- Ability to work in a fast-paced work environment
- Professional personal appearance & positive attitude along with a customer service mentality
- Have strong organizational and time management skills
- Excellent verbal and written communication skills
- Must have a clean and valid driver's license
Responsibilities
- Oversee the parts sales process from start to finish
- Work with parts manager to locate any parts not in stock
- Complete special order part request for the customer
- Communicate with customer on parts status
- Communicate with staff and customers in a friendly and professional manner
- Must follow all company safety policies and procedures
- Understand and follow federal, state and local regulations applicable to industry
Benefits
- Medical, Dental and Vision
- 401K Plan with Employer Match
- Continued education, manufacturer hands-on and web-based training
- Paid Time Off
- Paid Weekly
- An employer funded Life Insurance Plan
- Discounts on services and parts
- Employee vehicle purchase plans
- Company provided uniforms
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
Number of Employees
101-250 employees
