Parts Counterperson

Lou Fusz KiaSt. Louis, MO

About The Position

The Lou Fusz Automotive Network is seeking dynamic, service-oriented individuals for a Parts Counterperson role. The company fosters a culture of respect, integrity, humility, and passion, providing a rewarding and energizing environment. Employees are expected to be creative, anticipatory, and possess a strong sense of urgency, contributing to an exceptional customer experience. The company, a 100% family-owned and operated business, has been serving the St. Louis and surrounding areas for 70 years and is committed to community improvement. They offer opportunities for personal and professional growth within a terrific culture based on principles of Respect, Hard Work, Fun, Winning, Constant Improvement, and Teamwork. The company is an equal opportunity employer and prohibits discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Requirements

  • Have a High School Diploma or equivalent
  • Are able to work in a fast-paced work environment
  • Have strong organizational and time management skills
  • Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
  • Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.

Nice To Haves

  • Have experience with auto parts sales (preferred)

Responsibilities

  • Oversee the parts sales process from start to finish
  • Communicate with customer on parts status
  • Communicate with staff and customers in a friendly and professional manner.
  • Be able to read and understand the parts catalog when looking up parts.
  • Answers phone calls, providing price quotes and other information
  • Reviews body shop estimates to be sure the parts that are ordered are correct and all pricing is in line with the estimate.
  • Provides high level service to internal and external customers.
  • Pulls and fills orders from stock
  • Maintain a weekly bin checks to ensure accuracy of stock.
  • Notifies parts manager of out-of-stock parts or shop materials that need immediate attention.
  • Locates out-of-stock parts from outside source and submits an emergency order, if necessary.
  • Make sure all internal requests for parts are billed on service repair order.
  • Receives payment from retail customers or obtains credit authorization.
  • Set up orders for daily shipment, delivery, or pick-up

Benefits

  • Medical/RX/Dental/Vision
  • Life Insurance
  • 401k Plan
  • Voluntary Benefits including short term disability/accident/critical illness/universal life/cancer and vision
  • Sick Leave
  • Vacation
  • Funeral Leave
  • Pension Plan
  • Uniforms
  • Academy Training
  • Athletic Scholarships
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