Parts Counterperson Tuesday through Saturday

Friendly Chevrolet•Fridley, MN

6d•Onsite

About The Position

Friendly Chevrolet is seeking a self-motivated and high-performing individual to join their team as a Parts Counterperson. The candidate should possess strong verbal communication skills, enthusiasm, and extraordinary customer service skills. This role involves overseeing the entire parts sales process, communicating effectively with customers and staff, and ensuring accuracy in parts ordering and inventory management. Friendly Chevrolet emphasizes integrity, continuous improvement, and a commitment to providing exceptional service to both employees and customers.

Requirements

High School Diploma or equivalent
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume
Valid driver's license and a satisfactory driving record

Nice To Haves

Experience with auto parts sales
Able to work in a fast-paced work environment
Strong organizational and time management skills

Responsibilities

Oversee the parts sales process from start to finish
Communicate with customer on parts status
Communicate with staff and customers in a friendly and professional manner
Be able to read and understand the parts catalog when looking up parts
Answers phone calls, providing price quotes and other information
Reviews body shop estimates to be sure the parts that are ordered are correct and all pricing is in line with the estimate
Provides high level service to internal and external customers
Pulls and fills orders from stock
Maintain a weekly bin checks to ensure accuracy of stock
Notifies parts manager of out-of-stock parts or shop materials that need immediate attention
Locates out-of-stock parts from outside source and submits an emergency order, if necessary
Make sure all internal requests for parts are billed on service repair order
Receives payment from retail customers or obtains credit authorization
Set up orders for daily shipment, delivery, or pick-up