PARTS COUNTER - Michael Hohl
About The Position
The Parts Counter position at Michael Hohl Honda is a critical role focused on delivering exceptional customer service while efficiently managing automotive parts inventory. The successful candidate will serve as the primary point of contact for customers seeking parts, providing expert advice and ensuring accurate order fulfillment. This role requires a thorough understanding of automotive parts and the ability to navigate inventory systems to locate and procure the correct components promptly. The Parts Counter associate will collaborate closely with service technicians and suppliers to maintain optimal stock levels and support repair operations. Ultimately, this position contributes directly to customer satisfaction and the smooth operation of the dealership's parts department.
Requirements
- High school diploma or equivalent.
- Basic knowledge of automotive parts and terminology.
- Experience using inventory management or point-of-sale systems.
- Strong customer service and communication skills.
- Ability to work in a fast-paced retail environment and manage multiple tasks simultaneously.
Nice To Haves
- Previous experience in an automotive parts department or retail environment.
- Familiarity with Honda vehicle parts and service procedures.
- Proficiency with computerized parts catalog systems.
- Basic mechanical aptitude or understanding of vehicle repair processes.
- Ability to lift and move parts weighing up to 50 pounds safely.
Responsibilities
- Greet and assist customers at the parts counter, identifying their needs and providing knowledgeable recommendations.
- Process parts orders accurately using inventory management software and ensure timely delivery or pickup.
- Maintain organized and up-to-date parts inventory, including receiving shipments and stocking shelves.
- Communicate effectively with service technicians and suppliers to coordinate parts availability and resolve any discrepancies.
- Handle customer inquiries and resolve issues related to parts orders, pricing, and warranties in a professional manner.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
