Parts Counter Specialist

Meade Tractor•Mount Sterling, KY

7d•$17 - $20•Onsite

About The Position

Meade Tractor is seeking a dedicated Parts Counter Specialist to join their team. This role is responsible for assisting customers by identifying needed items, utilizing parts catalogs and computer systems, billing merchandise orders, and updating the inventory control system. The specialist will also handle special order parts, receive warranty parts, and maintain shelf stock. Meade Tractor emphasizes a culture of going above and beyond for customers and offers an excellent benefit package.

Requirements

Ability to use standard desktop load applications such as Microsoft Office and internet functions
Ability to write and speak effectively to individuals and groups
Regular attendance and timeliness are essential to this position
Ability to work extended hours and weekends
Excellent customer service skills
High School Diploma or equivalent experience required
Ability to lift a minimum of 50 lbs

Nice To Haves

1+ years of experience in Parts Department operations preferred

Responsibilities

Works with parts team to make the department more profitable.
Finds out the model, serial number, and type of part needed.
Reads catalogs, John Deere Vision or computer for replacement part stock number and price.
Orders and receives parts from John Deere and other venders.
Fills customer orders from stock.
Ensures technicians receive the correct parts in a timely manner.
Receives and ships parts as needed in accordance with DOT guidelines.
Tracks lost sales.
Studies and stays current on new product bulletins and catalogs.
Prepares computerized invoices.
Receives payment or obtains credit authorization.
Advises customer on substitution or modification of part when replacement is not available.
Picks up and delivers parts for customers and venders as needed.
Maintains periodical parts returns as needed.
Attends training classes and store meetings.
Examines returned parts to determine if defective and exchange part or refund money.
Marks and stores parts in stockroom according to prearranged system.
Always see that defective merchandise is tagged properly with date, hours used, serial number, model number, correct part number, and placed in warranty bins.
Returns all unsold merchandise immediately to the correct stock location.
Notifies Parts Manager of discrepancies between inventory records and shelf quantities.
Maintains a clean and safe operating department.
Assists with annual physical inventory.
Controls expenses to increase profitability.
Other duties as directed.