Parts Counter Salesperson

DEL AMO MOTORSPORTS - ORANGE COUNTY•Santa Ana, CA

13d•Onsite

About The Position

Del Amo Motorsports Group is looking to hire a Parts Counter Salesperson at our Orange County location. This is a hourly full-time position plus commission with average pay ranges between $35,000 to $70,000 a year. Pay range scale can fluctuate based on one individual sales performance. Store hours are Tuesday through Saturday 10am-7pm; Sunday & Monday we’re gone riding. Schedule is Tuesday to Saturday with Sunday’s and Monday’s off with a minimum requirement of 8 hours a day, 40 hours a week.

Requirements

Previous experience in Motorsports Parts Sales preferred.

Nice To Haves

Phenomenal customer service and product knowledge
Ability to provide additional add-on suggestions
Proficiency in Lightspeed functions (Building invoices, Cashier, Location Parts, Search parts, follow-up tool)
Ability to ensure estimated time of arrival on pending orders and follow up with customers
Ability to maintain salesfloor and assigned section (clean, price label, remerchandise overstock)
Ability to provide a seamless experience and transition after time of sale
Ability to count inventory and report accurate quantities daily
Ability to stay up to date with product knowledge by completing OEM and product training
Ability to review and complete daily checklists
Ability to assist with returns and exchanges
Ability to prepare station with necessary parts catalogues and manuals
Ability to process warranty claims
Ability to assist parts counter with S.O. pickups

Responsibilities

Greet and assist all customers inquiries with phenomenal customer service and product knowledge while providing additional add-on suggestions.
Perform Lightspeed functions pertaining to: Building invoices, Cashier, Location Parts, Search parts and utilize as a follow-up tool.
Ensure estimated time of arrival on all pending orders and ensure consistent follow up with all customers.
Maintain brand of department salesfloor and specified assigned section. (clean, price label, remerchandise overstock inventory to sales floor to promote overall brand).
Provide a seamless experience and transition from after time of sale for every customer.
Count all pertinent inventory on hand and report accurate quantities to management daily.
Ensure up to date with product knowledge by completing provided O.E.M. and product training.
Review and complete daily checklist.
Assist with returns, exchanges and assist where needed in department.
Prepare station with all necessary parts catalogues and manuals for overall call efficiency.
Process warranty claims on product.
Assist parts counter with S.O. pickups.