Parts Counter Sales - Leith Honda

HolmanRaleigh, NC
Onsite

About The Position

Leith Honda has an outstanding opportunity for a Parts Counter Sales person to join the Holman family. The role involves assessing customer or mechanic needs for parts, determining the correct part, and managing the ordering, stocking, and fulfillment process. This position requires providing exceptional service to customers and vendors, processing orders, recommending related repair items, and gaining product knowledge. Responsibilities also include assisting with daily inventory, receiving, stocking, shipping, maintaining perpetual inventories, and ensuring the cleanliness and professional appearance of the service counter and work area. The role also requires maintaining records of time, expenses, and materials.

Requirements

  • Minimum 2+ years of parts experience with wholesale parts sales required
  • Understand basic automotive components and systems
  • A team player who is focused on providing exemplary customer service
  • Ability to multi-task in a fast-paced work environment
  • Strong organizational skills and detail oriented
  • Working knowledge of computers
  • Possess a valid in-state driver's license
  • Pass a motor vehicle report and possess an acceptable safe driving record
  • Be available for the possibility of one Saturday per month.

Nice To Haves

  • Automotive dealership service experience is a plus
  • Any automotive certifications is a plus

Responsibilities

  • Assess the type of part needed or assist the customer or mechanic in determining the correct part for the job at hand.
  • Read catalogs and/or computer listings to obtain replacement part stock number, determine availability of part, and order part if necessary.
  • Fill orders from stock, and mark/log and store parts according to a prearranged system.
  • Receive and fill telephone orders.
  • Prepare customer bill or add parts to service order.
  • Provide exceptional service to all customers and vendors.
  • Process customer orders and recommend additional related repair items.
  • Gain superior product knowledge and understanding of vehicle components to effectively help customers.
  • Assist with daily inventory, receiving, stocking and shipping.
  • Assist in maintaining perpetual inventories.
  • Help maintain cleanliness and professional appearance of the service counter, work area and stockroom.
  • Maintain records of time, expenses and materials.

Benefits

  • Health Insurance
  • Vision Insurance
  • Dental Insurance
  • Life and Disability Insurance
  • Flexible Spending and Health Savings Accounts
  • 401(k) plan with Company Match
  • Paid Time Off (PTO)
  • Paid Holidays
  • Bereavement
  • Jury Duty
  • Paid pregnancy and parental leave
  • Supplemental paid military leave
  • Paid sick leave (for temporary/part-time in areas with statutory requirements)
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