Parts Counter Sales - AutoPark Honda

HolmanCary, NC
Onsite

About The Position

AutoPark Honda has an outstanding opportunity for a Parts Counter Sales to join their team and the Holman family! This role involves assessing customer or mechanic needs for parts, using catalogs and computer systems to find and order parts, filling orders from stock, and managing inventory. The position also includes processing customer orders, recommending related repair items, gaining product knowledge, assisting with inventory management (receiving, stocking, shipping, perpetual inventories), maintaining the cleanliness of the service counter and work area, and keeping records of time, expenses, and materials.

Requirements

  • Previous parts advisor experience
  • Understand basic automotive components and systems
  • A team player who is focused on providing exemplary customer service
  • Ability to multi-task in a fast-paced work environment
  • Strong organizational skills and detail oriented
  • Working knowledge of computers
  • Possess a valid in-state driver's license
  • Pass a motor vehicle report and possess an acceptable safe driving record

Nice To Haves

  • Automotive dealership service experience is a plus
  • Any automotive certifications is a plus

Responsibilities

  • Assess the type of part needed or assist the customer or mechanic in determining the correct part for the job.
  • Read catalogs and/or computer listings to obtain replacement part stock number, determine availability, and order parts if necessary.
  • Fill orders from stock, mark/log and store parts according to a prearranged system.
  • Receive and fill telephone orders.
  • Prepare customer bills or add parts to service orders.
  • Provide exceptional service to all customers and vendors.
  • Process customer orders and recommend additional related repair items.
  • Gain superior product knowledge and understanding of vehicle components to effectively help customers.
  • Assist with daily inventory, receiving, stocking, and shipping.
  • Assist in maintaining perpetual inventories.
  • Help maintain cleanliness and professional appearance of the service counter, work area, and stockroom.
  • Maintain records of time, expenses, and materials.

Benefits

  • Health Insurance
  • Vision Insurance
  • Dental Insurance
  • Life and Disability Insurance
  • Flexible Spending and Health Savings Accounts
  • 401(k) plan with Company Match
  • Paid Time Off (PTO)
  • Paid Holidays
  • Bereavement
  • Jury Duty
  • Paid pregnancy and parental leave
  • Supplemental paid military leave
  • Paid sick leave (in geographic areas with statutory paid sick leave for part-time and temporary employees)
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