Parts Counter Sales - AutoPark Honda
About The Position
AutoPark Honda has an outstanding opportunity for a Parts Counter Sales to join their team and the Holman family! This role involves assessing the type of part needed or assisting customers/mechanics in determining the correct part for the job. You will read catalogs and/or computer listings to obtain replacement part stock numbers, determine availability, order parts if necessary, fill orders from stock, and mark/log/store parts according to a prearranged system. You will also handle receiving and filling telephone orders, and may prepare customer bills or add parts to service orders. The position requires providing exceptional service to all customers and vendors, processing customer orders, and recommending additional related repair items. Gaining superior product knowledge and understanding of vehicle components is essential to effectively help customers. Responsibilities also include assisting with daily inventory, receiving, stocking, and shipping, as well as assisting in maintaining perpetual inventories. You will help maintain the cleanliness and professional appearance of the service counter, work area, and stockroom, and maintain records of time, expenses, and materials.
Requirements
- Previous parts advisor experience
- Understand basic automotive components and systems
- A team player who is focused on providing exemplary customer service
- Ability to multi-task in a fast-paced work environment
- Strong organizational skills and detail oriented
- Working knowledge of computers
- Possess a valid in-state driver's license
- Pass a motor vehicle report and possess an acceptable safe driving record
Nice To Haves
- Automotive dealership service experience is a plus
- Any automotive certifications is a plus
Responsibilities
- Assess the type of part needed or assist the customer or mechanic in determining the correct part for the job at hand.
- Read catalogs and/or computer listings to obtain replacement part stock number, determine availability of part, order part if necessary, fill orders from stock, mark/log and store parts according to prearranged system.
- Receive and fill telephone orders.
- Prepare customer bill or add parts to service order.
- Provide exceptional service to all customers and vendors.
- Process customer orders and recommend additional related repair items.
- Gain superior product knowledge and understanding of vehicle components to effectively help customers.
- Assist with daily inventory, receiving, stocking and shipping.
- Assist in maintaining perpetual inventories.
- Help maintain cleanliness and professional appearance of the service counter, work area and stockroom.
- Maintain records of time, expenses and materials.
Benefits
- Health Insurance
- Vision Insurance
- Dental Insurance
- Life and Disability Insurance
- Flexible Spending and Health Savings Accounts
- 401(k) plan with Company Match
- Paid Time Off (PTO)
- Paid Holidays
- Bereavement
- Jury Duty
- Paid pregnancy and parental leave
- Supplemental paid military leave
- Paid sick leave (for part-time and temporary employees in geographic areas with statutory paid sick leave)
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
