Parts Counter Sales - Fort Dodge, IA

CLAAS • Johnson Township, IA

6d • Onsite

About The Position

CLAAS FARMPOINT is a part of a family-owned company that is a mobile-first, technology-driven parts and equipment service provider built entirely around the farmer. We concentrate on building relationships more than worrying about building bricks and mortar. Be part of a team that brings farmers the solutions they need, when and where they need it. Together, with our sales partners, we strive to empower farmers to be the best in their fields. This position promotes and sells parts to all customers, both external and internal, while providing excellent customer service at all times.

Requirements

• MUST BE ELIGIBLE TO WORK IN THE U.S.
• High School diploma or equivalent required.
• 2+ years parts or parts sales and / or counter experience desired.
• Must be self-sufficient with a proven ability to work independently and a strong willingness to learn.
• Excellent oral and written communication skills both technically and professionally
• Excellent customer service skills.
• Ability to safely operate forklift and other large machinery / must be able to pass and maintain a valid forklift certification.
• Valid driver’s license verifiable safe driving history / ability to safely drive a motor vehicle
• Ability to multi-task and follow through with defined tasks.

Nice To Haves

• Associate’s degree in related field or equivalent experience, preferred.
• Working knowledge of CLAAS parts, a plus.
• Warehouse experience preferred.
• Farm background desirable.
• Ability to read and interpret parts and machine schematics desirable.

Responsibilities

• Fills and puts together customer and shop parts orders timely and accurately.
• Provides excellent customer service to inside and outside customers needing parts and service.
• Assembles new hydraulic hoses and repair old ones as required.
• Pulls, coordinates, and schedules freight shipments timely.
• Ships and receives parts for customer orders / ships and receives equipment as required.
• Assists customers and shop personnel with parts look up and parts orders.
• May be required to assist efforts in the service department during non-peak periods.
• Parts delivery to customers, resident technicians or other FARMPOINT locations as needed.

Benefits

• Premium free health, vision, short-term disability, and long-term disability
• Competitive rate dental plans
• Competitive paid time off, including Vacation, Sick, and Paid Holidays
• 401(k) with a generous company match
• Retirement Readiness Program
• Company-Paid Life Insurance
• Flexible Spending Accounts
• Employee Assistance Program, including mental health; Legal & Financial Services; & Dependent Care Benefits
• Fun & Safe Environment

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED