Parts Counter Sales Representative

Haun Companies • Tonawanda, NY

16h • Onsite

About The Position

Join a Team that Powers Possibility! At Haun Welding Supply & Specialty Gases, we’ve been proudly supporting customers across New York and the Northeast since 1958 – delivering quality, safety, and service you can depend on. We’re more than a supplier; we’re a team driven by Helpfulness, Humility, Heart, and Honest – the values that make us who we are. We’re looking for a Parts Counter Sales Representative to join our growing Tonawanda, NY team. In this role you’ll assist customers in our showroom and over the phone, process orders accurately, support our sales team, and help maintain an organized, safe, and well-stocked inventory. If you take pride in excellent service, enjoy working in a fast-paced environment, and want to be part of a company that invests in its people, this role is for you! What You’ll Do As a Parts Counter Sales Representative, you will be the go-to resource for customers looking for the right parts, products, and support. You will play a key role in keeping customers’ operations running smoothly by providing fast, accurate service and reliable technical help. You’ll: Assist with walk-in and phone-in customers with friendly, solution-focused support Accurately process orders, branch transfers, and quotes with attention to detail Help outside sales representatives by preparing orders and offering technical information Maintain organized, safe, and appealing product displays and inventory Troubleshoot product questions and guide customers toward the right parts and equipment Work closely with your team to meet daily goals by upholding Haun’s values and safety quality standards

Requirements

• You are 18 years or older
• A high school diploma or equivalent
• 2+ years of customer service experience
• Strong communication and basic technical / troubleshooting skills
• Ability to work in a fast-paced environment with accuracy and urgency
• A positive, team-focused attitude
• Physical ability to move products and stay active throughout the day
• Familiarity with inventory software or POS systems
• Ability to stand and walk for extended periods
• Ability to lift, carry, push, or pull products
• Manual dexterity
• Frequent bending, reaching, and stooping
• Ability to work in an industrial environment
• Ability to remain active throughout the day
• Capacity to follow safety procedures

Nice To Haves

• parts or counter experience is a plus
• Experience with welding equipment, industrial gases, or related industries is a plus, but not required

Responsibilities

• Assist with walk-in and phone-in customers with friendly, solution-focused support
• Accurately process orders, branch transfers, and quotes with attention to detail
• Help outside sales representatives by preparing orders and offering technical information
• Maintain organized, safe, and appealing product displays and inventory
• Troubleshoot product questions and guide customers toward the right parts and equipment
• Work closely with your team to meet daily goals by upholding Haun’s values and safety quality standards

Benefits

• Health, Dental, Vision, 401(k) w/Match, PTO and More!

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 101-250 employees