Parts Counter Representative

Bobcat of North Texas • Fort Worth, TX

1d • Onsite

About The Position

Bobcat of North Texas is seeking a Parts Counter Specialist for its Fort Worth dealership, which sells and rents new and used Bobcat compact construction equipment and provides parts, in-house service, and field service. The role assists customers with identifying and purchasing parts, processing orders, and locating merchandise. The starting pay is $18 per hour, depending on experience.

The representative maintains the in-store display and merchandise sales area, follows company parts policies and procedures, and provides excellent customer service. This role requires parts or inventory experience, knowledge of inventory and warehouse practices, product knowledge, strong communication and organizational skills, and the ability to work effectively with customers, suppliers, coworkers, and management.

The job involves regularly standing, walking, reaching, grasping, pulling, and lifting objects. It may also involve handling loads of varying weights, occasionally sitting, climbing, balancing, kneeling, stooping, crouching, and crawling, and consistent exposure to outdoor weather, fumes, and loud noise.

Requirements

• Previous experience in a parts or inventory setting.
• Knowledge of inventory management practices.
• Product knowledge, including features and benefits of commodities sold.
• Working knowledge of warehouse storage systems and storage layout principles.
• Strong organizational, communication, and customer-relations skills.
• Good computer and systems knowledge.
• Be personable, ethical, intelligent, adaptable, and able to solve problems while working with customers, suppliers, department employees, management, and peers.
• Dexterity to operate construction equipment.
• Ability to meet the physical demands described, including standing, walking, reaching, grasping, pulling, and lifting, as well as occasional climbing, balancing, kneeling, stooping, crouching, and crawling.
• Ability to work with occasional lifting, carrying, pushing, or pulling of 50–100 pounds; frequent handling of 20–50 pounds; and continuous handling of 10–20 pounds.
• Ability to work with consistent exposure to outdoor weather conditions, fumes, and loud noise.

Responsibilities

• Help determine customers’ parts requirements, sell parts, and process orders.
• Maintain a clean in-store display and merchandise sales area.
• Present merchandise to customers using professional selling techniques.
• Help customers find the merchandise they want.
• Maintain excellent customer relations.
• Follow the company’s parts policies and procedures.

Benefits

• Health, vision, and dental insurance.
• Boot and safety glasses reimbursement.
• Christmas savings program.
• Paid vacation and flex time.
• Matching 401(k) plan.
• Profit-sharing and bonus program.
• Short- and long-term disability coverage.
• Company-paid life insurance.
• Critical care and accident insurance.
• Employee assistance program.
• Paid training.
• Opportunities for advancement; the company prefers to promote from within.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed