Parts Counter Representative
About The Position
Wilson Equipment Company is currently seeking a Parts Counter Representative for our Elizabethtown location. This Parts Counter Representative is responsible for providing excellent customer service by assisting customers with their needs, utilizing parts catalogs and inventory systems, and accurately identifying and selling parts, while maintaining a clean and organized parts counter area. They should also be a personable problem solver who is able to adapt to their environment (including customers, suppliers, coworkers, manufacturers, etc.)! They should be able to complete tasks efficiently and properly.
Requirements
- High school diploma or equivalent
- Excellent customer service skills
- Ability to lift parts that weigh no more than 50lbs
- Ability to operate forklift for heavy parts (50lbs+)
- Excellent verbal, written and interpersonal skills
- Detail-oriented
- Computer proficiency
Nice To Haves
- Working knowledge in construction, heavy equipment, agriculture and/or automotive industries
- Familiarity with online parts catalogs
- Inventory management
- Customer service and/or retail sales experience
Responsibilities
- Filling parts orders via phone, in-person or online
- Shipping and receiving inventory, including parts orders, packing lists and freight bills
- Maintaining warehouse inventory
- Technical support (assisting customers with basic troubleshooting, parts identification, etc.)
- Maintaining a clean and organized pars counter area
- Using computer software to process orders accurately and promptly
- Handling returns and exchanges according to company policy
- Keeping all required documentation in an organized manner
- Performing other duties as needed
Benefits
- Competitive skill and experienced based pay
- Extensive specialized on-the-job training
- Continued education opportunities
- Programs that allow technicians to actively pursue opportunities for advancement
- Team environment comprised of people with complementary skills who have common goals
- Providing and laundering uniforms
- Tool allowances
- Incentive plans
- Health insurance
- Dental insurance
- Life insurance
- Supplemental disability insurances
- 401K
- Paid vacations
- Paid holidays
- Weekly paychecks
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
