Parts Counter Person

Toromont Cat • Timmins, ON

6d • CA$49,845 - CA$62,305 • Onsite

About The Position

Toromont Cat is looking for a Parts Counter Person to join our team at Timmins! The Parts Counter Person plays a vital role in customer service at our Branch as the key customer contact for advising and distributing parts and consistently providing superior service.

Requirements

• Minimum post-secondary education
• 3+ years of experience in a parts service role

Responsibilities

• Demonstrate safe, environmentally sound and healthy work behaviours at all times, in support of Toromont’s Health and Safety Policies, Programs and initiatives
• Enhance our customer's experience and commitment to brand loyalty by providing product expertise, relevant parts recommendations and regular communication of current and upcoming parts promotions
• Manage parts inquiries and correspondence effectively over the parts counter, through email and by phone in a timely and courteous manner
• Manage the daily functions of the parts operation, including sourcing, procuring and ordering parts, following up on backorders and credits, conducting inventory counts, processing cores and warranties as well as building hydraulic hoses for both internal and external customers
• Provide on call service as required, at times on weekends and evenings

Benefits

• Competitive total rewards including: wages, benefits, and premiums (as eligible)
• An opportunity for flexible work schedules and opportunities across multiple locations across Eastern Canada

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree