Parts Counter Person - Jaguar Land Rover San Diego
About The Position
Jaguar Land Rover San Diego is looking for an enthusiastic and detail-oriented Parts Counter Person to join their team! This is an excellent opportunity for someone who thrives in a fast‑paced environment, enjoys helping others, and has a passion for the automotive industry. You’ll play a key role in supporting our service technicians, sales team, and customers by ensuring they receive the correct parts and accessories for repairs, maintenance, and vehicle enhancements. The Parts Counter Person is responsible for providing exceptional customer service while accurately identifying, sourcing, and distributing automotive parts. This role requires strong communication skills, a positive attitude, and the ability to work collaboratively with multiple departments.
Requirements
- High school diploma or equivalent required
- One or more years of experience in an automotive parts department strongly preferred
- Strong customer service skills with the ability to multitask in a fast‑paced environment
- Excellent communication, organizational, and problem‑solving abilities
- Familiarity with automotive parts catalog systems is a plus
- Valid driver’s license with a clean driving record
Responsibilities
- Assist customers, service technicians, and sales consultants with parts inquiries in person, over the phone, and via internal communication channels
- Process cash, credit, and other purchasing transactions with accuracy and professionalism
- Utilize electronic and paper catalog systems to research and locate correct parts and accessories
- Clearly explain product features, benefits, pricing, and warranty information to customers
- Support inventory management by helping with shipping, receiving, stocking, and maintaining the parts database
- Ensure the parts department remains organized, clean, and fully stocked
- Maintain a professional appearance and deliver a friendly, helpful, and solution‑oriented customer experience at all times
Benefits
- Health Insurance
- Vision Insurance
- Dental Insurance
- Life and Disability Insurance
- Flexible Spending and Health Savings Accounts
- Employee Assistance Program
- 401(k) plan with Company Match
- Paid Time Off (PTO)
- Paid Holidays
- Bereavement
- Jury Duty
- Paid Pregnancy/Parental leave
- Paid Military Leave
- Tuition Reimbursement
- Paid sick leave (in geographic areas with statutory paid sick leave for part-time and temporary employees)
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
