Parts Counter Person

Route 44 Toyota•Raynham, MA

2d•Onsite

About The Position

At Route 44 Auto Mile, we value our employees and we treat them like family. Each team member can take advantage of our ongoing training programs, advancement opportunities and progressive culture. We love to develop our employees and promote from within. We want to help your career but we don't want your personal life to take a hit because of it. Daily life at Route 44 Auto Mile, is the best in the business and we're sure you'll see why! When you come to work for us, you can look forward to these added benefits and employee perks! We are closely monitoring the news as the situation around the coronavirus (COVID-19) progresses. That being said, part of our application process does require you to be present. NOTHING is more important to us than the safety of our applicants, staff and clients. As a result, we are taking all precautions to create a safe work environment for our staff.

Requirements

High School Diploma or equivalent
Prior auto parts sales experience (preferred)
Eager to improve in a dynamic work environment
Strong interpersonal and time management skills
Ability to read/interpret safety and maintenance documents
Ability to calculate figures/amounts including; discounts, interest, commissions, proportions, %, area, circumference, and volume
Valid driver's license and clean driving record
Bilingual

Responsibilities

Oversee the parts sales process from start to finish
Communicate with staff and customers in a friendly and professional manner
Converse effectively/efficiently regarding customer parts status
Read and understand the parts catalog when looking up and speaking to specific parts
Answer phone calls, provide price quotes and other information to customers
Review body shop estimates to verify the parts ordered are correct and all pricing is in line with the estimate
Provide high level service to both internal and external customers
Pull/fill orders from stock and maintain weekly bin checks to ensure accuracy of stock
Notify parts manager of out-of-stock parts or shop materials that need immediate attention
Locate out-of-stock parts from outside source and submit an emergency order, if necessary
Make sure all internal requests for parts are billed on service repair order
Receive payment from retail customers or obtains credit authorization