Parts Counter Person - CBS

North American Truck & Trailer • Commerce City, CO

7d • Onsite

About The Position

North American Truck & Trailer, Inc. is a leading provider of heavy-duty truck and trailer services in Colorado Brake and the surrounding areas. With over 20 years of experience, we pride ourselves on offering exceptional customer service and top-quality products. We specialize in truck and trailer repair, maintenance, fabrication, and parts sales. At North American Truck & Trailer, Inc., we value our employees and foster a positive and inclusive work environment. We believe in providing our team members with opportunities for growth and development, as well as a supportive and teamwork-oriented culture. Join our team and become part of a company that is dedicated to exceeding customer expectations. North American Truck & Trailer, Inc. is currently seeking a Parts Counter Person - CBS to join our team at our Colorado Brake location. The Parts Counter Person will be responsible for assisting customers in finding the right parts and providing exceptional customer service. This role requires strong product knowledge, attention to detail, and excellent communication skills.

Requirements

• Prior experience in a parts counter or customer service role, preferably in the truck and trailer industry
• Strong knowledge of heavy-duty truck and trailer parts
• Familiarity with parts catalogs and diagrams
• Excellent communication and interpersonal skills
• Detail-oriented with strong organizational skills
• Ability to multitask and work effectively in a fast-paced environment
• Proficient computer skills, including experience with inventory management systems
• Valid driver's license

Responsibilities

• Assist customers in identifying and locating required parts
• Provide detailed information about products, including price, availability, and compatibility
• Read and interpret parts diagrams and catalogs to ensure accurate identification of parts
• Process parts orders in an efficient and accurate manner
• Manage inventory levels and ensure proper stocking of parts
• Collaborate with the service department to identify parts needed for repairs and maintenance
• Provide exceptional customer service by addressing customers' inquiries and resolving any issues or concerns
• Assist in the organization and maintenance of the parts department
• Stay up-to-date with industry trends and product knowledge

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed