Parts Counter Associate

Alta Equipment GroupOrland Park, IL
$22 - $26Onsite

About The Position

Alta Equipment Company is seeking a full-time Parts Counter Associate for our Orland Park, IL branch. The primary responsibilities of the position consist of, but are not limited to: Process parts purchases and sales, Actively sell parts, Ensure Part Margins are meeting Alta Policies, Ensure customer satisfaction, including internal customers, Effectively and efficiently work with the Shipping and Receiving of parts, Maintain department order and cleanliness, Assist in physical inventory counts, Delivery of parts to various customers, Incorporate Alta's Guiding Principles into daily activities, Performs other duties as assigned, Consistent, regular, and reliable attendance including being ready for work at the designated start time.

Requirements

  • A minimum of one year of previous heavy equipment, auto or truck parts counter experience desired
  • A valid driver's license required (chauffeurs license preferred)
  • High school diploma/GED
  • ASE certifications are preferred
  • Basic mechanical understanding and the ability to identify by sight and by name the parts of an industry related piece of equipment
  • Excellent communication skills and professionalism is required
  • Knowledge and understanding between mark-up and gross margin
  • Proper phone etiquette
  • Computer programs - Microsoft Word, Excel, Outlook, Epicor/Silk systems, Vendor web portals
  • Language Skills - Basic: Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations, to customers, clients, and other employees of the organization.
  • Mathematical Skills - Basic: Ability to add and subtract two digit numbers and to multiply and divide with 10's and 100's. Ability to perform these operations using units of American money and weight measurement, volume, and distance.
  • Reasoning Ability - Basic: Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.

Nice To Haves

  • Equipment operation: Forklifts and hydraulic hose making is preferred

Responsibilities

  • Process parts purchases and sales
  • Actively sell parts
  • Ensure Part Margins are meeting Alta Policies
  • Ensure customer satisfaction, including internal customers
  • Effectively and efficiently work with the Shipping and Receiving of parts
  • Maintain department order and cleanliness
  • Assist in physical inventory counts
  • Delivery of parts to various customers
  • Incorporate Alta's Guiding Principles into daily activities
  • Performs other duties as assigned
  • Consistent, regular, and reliable attendance including being ready for work at the designated start time

Benefits

  • Training
  • Tuition assistance
  • Employee stock purchase plan
  • Outstanding benefits package (Medical, Dental and Vision insurance, plus much more!)
  • 401(k) with match
  • Competitive wages
  • Paid time off
  • 10 paid holidays
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