Parts Counter Associate

Cavender Auto Family•San Antonio, TX

1d•Onsite

About The Position

Cavender Toyota is seeking a Parts Counter Associate who has basic automotive knowledge, strong customer service skills, and a desire to grow within the automotive industry. This role offers on-the-job training, a supportive team atmosphere, excellent benefits, and the opportunity to work in one of the busiest parts and service departments in San Antonio. The ideal candidate enjoys working with people, has an interest in automotive parts or systems, and wants to build a long-term career in a dealership environment.

Requirements

High School Diploma or GED required
Availability to work Monday–Saturday schedule
Strong communication and time management skills
Basic computer skills (dealership or CDK experience is a plus)
Valid driver’s license with a clean driving record

Nice To Haves

Automotive knowledge or hands-on experience (auto parts store, dealership, or shop experience preferred but not required)
Customer-focused individual who enjoys helping people
Organized, reliable, and detail-oriented
Comfortable in a fast-paced environment
A positive team player with a strong work ethic
Someone looking to build a long-term career — not just find a job

Responsibilities

Assist retail customers, service technicians, and wholesale accounts with parts inquiries and orders
Identify parts, pricing, and availability using dealership systems
Answer phone calls and respond to online inquiries professionally and promptly
Accurately bill parts to Repair Orders (ROs)
Support inventory tasks including stocking, returns, and organization
Process warranty parts and core returns
Collaborate with service, sales, and accounting teams
Maintain a clean, organized, and customer-friendly parts counter