Parts Counter Associate

GALPIN MOTORS, INC. • Los Angeles, CA

2d • Onsite

About The Position

Galpin Motors is seeking an experienced Parts Counter Associate to join their team at Galpin Volvo in North Hills, CA. This is a full-time opportunity within the Galpin Family of Dealerships, an industry leader with a 77-year history in the automotive sector. Galpin Motors is recognized for its pioneering spirit, custom vehicle work, and for being the #1 Volume Ford Dealer in the World for 29 consecutive years. The company operates a diverse family of brands including Ford, Lincoln, Porsche, Volkswagen, Land Rover, Jaguar, Volvo, Aston Martin, Lotus, Polestar, Mazda, and Honda, alongside other ventures like Galpin Auto Sports, Galpin Studio Rentals, and various restaurants. The company is family-owned and operated by the Boeckmann Family, led by President Beau Boeckmann. Galpin's core values include Integrity, a Servants' Attitude, Accountability, Continuous Improvement, Teamwork, and Fun. A top priority for this position is creating an excellent customer experience, requiring individuals who are enthusiastic, honest, hard-working, and committed to great customer service. Galpin also values a diverse workforce, celebrating unique contributions from all backgrounds.

Requirements

• Minimum of a high school diploma or equivalent
• 1-2 years parts counter experience
• Excellent communication skills, both written and verbally
• Excellent customer service skills
• Professional work ethic and high integrity
• Ability to work as a team and/or independently
• Strong problem solving and follow up skills

Responsibilities

• Assist customers (both retail and internal technicians) in identifying and purchasing the correct parts in a timely and professional manner
• Accurately look up parts using catalogs, software systems, and VINs to ensure proper fit and application
• Process sales transactions, including invoicing, payments, and returns, with a high level of accuracy
• Maintain organized and well-stocked inventory, including receiving, stocking, and tracking parts
• Communicate effectively with service technicians and other departments to support workflow and minimize delays
• Follow all company policies and procedures related to safety, cash handling, and inventory control

Benefits

• Full Benefits after 30 days of employment including Health, Vision, & Dental Insurance
• 401k plan with match
• Paid vacation
• Paid manufacture product training
• Life insurance
• Employee vehicle purchase program
• Advancement opportunities
• Custom tailored onboarding and cross training programs

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 501-1,000 employees