Parts Counter Apprentice - Diesel and Heavy Duty Trucks

Advantage Truck Group, Seabrook•Seabrook, NH

17m•$20 - $24•Onsite

About The Position

Advantage Truck Group (ATG) has a hands-on career development opportunity for a full-time Parts Counter Apprentice. ATG's Parts Team supports a wide range of commercial and municipal vehicle applications, fleets and owner operators; we offer our services to the largest on-highway heavy duty parts network in New England. The Parts Counter Apprentice is responsible for assisting shop, fleet and retail customers in identifying and purchasing parts from the dealership. This is a comprehensive learning role where you'll be trained on all daily functions of the parts department. Your responsibilities will include, but are not limited to: Customer Service: Assist customers in person, over the phone, and via email with their parts needs. You'll learn how to look up parts, provide quotes, and process sales orders accurately. Warehouse Operations: Pull and prepare parts for customer orders, assist with shipping and receiving, and help with stocking shelves to keep our inventory organized. Inventory Management: Learn the fundamentals of inventory control, including performing regular cycle counts to ensure accuracy. Parts Logistics: Perform vendor pick ups and parts deliveries on an as needed basis, maintaining prompt service and building positive relationships Skill Acquisition: Successfully complete requiring training on truck core systems and customer service standards to build technical expertise and deliver high-quality service

Requirements

A quick and enthusiastic learner with a strong work ethic.
A team player who is reliable and ready to jump in wherever needed.
Someone with excellent communication skills and a positive attitude.
Detail-oriented and committed to accuracy.
Comfortable using a computer and willing to learn new software.
You must have a valid drivers license with a clean driving record.
High school diploma or equivalent required.
Must have a valid state Driver’s license.
Ability to regularly lift 50 pounds and occasionally lift up to 100 pounds.
Must be able to maintain stationary positions throughout the work day.
Must be able to bend, stretch, kneel, and squat to perform required tasks.
Must be able to stand and walk for prolonged periods.

Responsibilities

Assist customers in person, over the phone, and via email with their parts needs.
Learn how to look up parts, provide quotes, and process sales orders accurately.
Pull and prepare parts for customer orders.
Assist with shipping and receiving.
Help with stocking shelves to keep inventory organized.
Learn the fundamentals of inventory control, including performing regular cycle counts to ensure accuracy.
Perform vendor pick ups and parts deliveries on an as needed basis, maintaining prompt service and building positive relationships.
Successfully complete requiring training on truck core systems and customer service standards to build technical expertise and deliver high-quality service.