Parts Coordinator

CITY ENTERPRISES LLC•Hendersonville, TN

13d•Onsite

About The Position

Assists all customers (retail and shop) in selecting required parts in a friendly, professional and efficient manner. Informs customers of companion part requirements and specials and ensures that the customer is exposed to the full product line. Answers phone calls, providing price quotes and other information. Provides high level of service to internal and external customers.

Requirements

Organizational skills along with a strong work ethic.
Strong Parts Computer proficiency is also extremely helpful.
Valid Drivers license
Pre-Employment Background Check Required.
Pre-Employment Drug Screening Required
Willingness to lead by example.
Exceptional Customer/Team handling/service skills
Ability to work flexible schedules including some weekends
Must be a Team Player!

Nice To Haves

Bilingual a plus but not required.
MUST have prior automotive parts sales experience
Positive, enthusiastic attitude!

Responsibilities

Pulls and fills orders from stock.
Notifies parts manager of out-of-stock parts or shop materials that need immediate attention.
Locates out-of-stock parts from outside source and submits an emergency order, if necessary.
Notifies the service advisor and the customer when special ordered parts have been received.
Notifies the body shop when all parts have arrived and when they will be delivered.
Pulls orders for delivery to body shop, making sure all parts are tagged with customer names and job number.
Follows up on back-ordered parts.
Verifies will-call and back-order files weekly and returns to vendors, or stocks those items not picked up or required.
Replenishes assigned inventory daily.
Assists outside sales representatives with their orders.
Makes sure all internal requests for parts are billed on service repair order.
Keeps orderly records of all repair orders, invoices, insurance estimates and special-order parts.