Parts Coordinator

Legend Boats • Havelock-Belmont-Methuen, ON

35d • CA$22 - CA$25 • Onsite

About The Position

Legend Boats Havelock is hiring a customer-focused Parts Coordinator to join their team in Havelock, Ontario. This role is ideal for someone who enjoys helping customers, excels at identifying their needs, and takes pride in delivering the right solutions with exceptional service. This is a full-time seasonal position that follows the company's annual business cycle and may include a temporary layoff period during the winter months.

Requirements

• High School Diploma or equivalent required.
• Valid Driver’s Licence with a clean driving abstract.

Nice To Haves

• Previous experience in parts, inventory, warehouse, retail, marine, automotive, powersports, or a customer service environment is considered an asset.
• Salesforce experience is considered an asset.
• Forklift certification is an asset (or willingness to obtain).

Responsibilities

• Source parts cost-effectively from new and existing suppliers.
• Monitor inventory levels and support effective stock management.
• Order, receive, organize, and stock parts and accessories.
• Maintain an accurate and organized parts area.
• Process parts orders using internal systems and ensure timely fulfillment.
• Handle Parts Order Request cases and provide updates to internal teams.
• Maintain accurate product information, inventory records, and aisle/bin locations within Salesforce and internal systems.
• Track work-in-progress (WIP) parts and support inventory reconciliation.
• Package, bill, and distribute parts to boat riggers, technicians, and retail counter staff.
• Identify opportunities to expand marine accessories that complement Legend products.
• Collaborate with the Director of Customer Service and parts team to resolve issues and improve processes.
• Greet clients, schedule service appointments, and manage boat drop-offs and pick-ups.
• Handle invoicing for repairs and warranty claims, and generate service estimates.
• Coordinate technician assignments and conduct boat orientation sessions.
• Addressing customer questions and ensuring a positive experience.

Benefits

• $22–$25/hour based on experience, plus company-wide NPS bonus program
• Ongoing training through Legend programs.
• Supportive, team-oriented work environment.
• Company events and team celebrations.
• Live the Legend Program – opportunities to get out on the water.
• Two weeks of annual vacation to start, with Flex Vacation options.
• Comprehensive medical, dental, life, and disability benefits after 6 months.
• Voluntary Retirement Savings Plan with company-matched contributions after 6 months.
• Employee discounts.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED