Parts Coordinator

Aston Carter • Warren, MI

6d • $30 - $30 • Hybrid

About The Position

Seeking a Temporary CCA Breakpoint Coordinator to support Customer Care and Aftersales (CCA) activities related to service parts availability, timing, and breakpoint execution. In this role, you will help analyze part-level data, coordinate cross-functional follow-up, and support decisions that improve service part availability for customers and dealers. This is a strong fit for someone with supply chain or parts planning experience who is comfortable working with detailed information, identifying risks, and driving actions to completion. The ideal candidate understands how parts availability, supplier timing, and retail service needs connect within the automotive environment.

Requirements

• Associate or Bachelor's degree in supply chain, business, logistics, operations, automotive technology, or a related field, or equivalent relevant experience
• 1 to 3 years of experience in supply chain, parts planning, inventory analysis, purchasing support, aftersales, dealership operations, or a related business function
• Experience working with detailed data, reports, spreadsheets, or operational tracking tools
• Experience coordinating follow-up across multiple stakeholders or business functions
• Ability to interpret timing, status, and risk information and translate it into clear actions

Nice To Haves

• Experience in automotive service parts, aftersales, dealership fixed operations, or parts planning
• Understanding of the automotive retail or service environment and how parts availability impacts the customer and dealer experience
• Experience supporting parts changes, breakpoints, supersession activity, or related implementation work
• Experience working with supplier timing, recovery plans, or material availability issues
• Familiarity with Customer Care and Aftersales (CCA) or a similar aftermarket/service parts organization

Responsibilities

• Support the development, validation, and maintenance of breakpoints for service parts and related supply chain activities
• Analyze parts data, inventory positions, demand signals, supplier timing, and implementation dates to identify risks and recommend actions
• Review open issues affecting part availability and help coordinate follow-up across supply chain, purchasing, engineering, operations, and related teams
• Track action items, recovery timing, and key decisions to help ensure timely execution
• Communicate updates clearly to internal stakeholders, including issue summaries, timing changes, and recommended next steps
• Maintain accurate records, reports, and supporting documentation
• Escalate supply, timing, or execution risks when customer impact or service disruption is possible
• Help improve processes, reporting, and follow-up routines related to breakpoint management

Benefits

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

What This Job Offers

• Career Level: Entry Level
• Education Level: Associate degree