Parts Coordinator

Boyd Group Services•Lubbock, TX

7d•$15 - $20•Onsite

About The Position

The Parts Coordinator plays a pivotal role in ensuring an exceptional customer experience by proactively managing the entire parts process for each repair order. This includes ordering, receiving, storing, dispatching, and returning parts, while also verifying their accuracy and quality to meet production schedules and vehicle needs.

Requirements

High School Diploma or equivalent
1-3+ years of experience working with automotive parts (auto body parts is a bonus)
Customer Service Oriented
Strong organizational ability to manage pressure and conflicting demands and prioritize tasks
Takes initiative in problem solving situations
I-Car Registered (working towards Gold Class certification)
Communicate effectively, both verbally and in writing
Strong attention to detail and a high degree of accuracy.
Effectively manage a fast-paced environment, demonstrating multi-tasking ability while working under pressure
Working knowledge of vehicle repairs practices
Management Information System: Summit, Repair Centre
Working Knowledge of: Mitchell, Audatex
Parts sourcing: Car-part, Progi, APU, LKQ B2B
Solid problem-solving abilities
Above average computer proficiency
Above average organizational skills
Ability to keep up and succeed in a fast-paced working environment
Ability to work well with others and achieve common goals
Frequently required to bend, crouch, reach, handle tools
Lift in excess of 50 lbs. of materials

Nice To Haves

2-3 Years Minimum prior CCC1 experience preferred
1-2 years prior experience general ledger: accounts receivables/payables preferred

Responsibilities

Ensure consistent execution of WOW (Wow Operating Way) plan.
Communicate all customer requests and needs to appropriate team members.
Work with vendors to order and receive all parts as indicated on the repair orders, confirming quality, correctness, and quantity.
Accurately identify parts necessary to complete repairs in the shop.
Ensure timely parts distribution to the shop in accordance with the production schedule.
Enter all parts invoices into the recommended Management Information System (MIS).
Label and track all parts by the R.O.# and store them with the vehicle and/or scheduled repairs.
Communicate all Parts Price Changes (also known as Parts Price Increases - PPI) to all required team members.
Order and receive supplemental Parts in the MIS.
Monitor performance of parts, materials, and sublet vendors.
Ensure daily reconciliation of the parts vendor invoice history report (e.g. 043 Report).
Ensure invoices and credit memos are posted and filed/scanned in a timely manner.
Ensure vendor invoices have the correct negotiated discount to maintain proper profit margins.
Perform other duties as assigned.

Benefits

Annual Paid Time Off (PTO) plans
2 weeks of Paid Parental Leave for Full time Employees who work a minimum of 30 hours per week
6 paid holidays annually
Medical, Prescription Drug, Dental & Vision Insurance effective Day 1
401(k) Retirement Plan with company match
Employer Paid Short-Term Disability & Life Insurance
Additional Voluntary Life Insurance
Continuing Education Opportunities
Free Prescription or Non-Prescription Safety Glasses annually
Annual Voluntary Uniform Stipend
Voluntary Daily Pay option available