Parts Coordinator

Boyd Group Services•Round Lake, IL

21h

About The Position

The Parts Coordinator's primary responsibility is to provide an exceptional and successful customer experience while proactively managing the process of ordering, receiving, storing, dispatching, and returning parts for each repair order. This role is pivotal in ensuring the accuracy and quality of parts received in a timely manner, aligning with the production schedule and vehicle needs. The coordinator will work with vendors, manage inventory, enter invoices into the Management Information System (MIS), track parts, communicate price changes, and ensure proper financial reconciliation to maintain profit margins.

Requirements

High School Diploma or equivalent
1-3+ years of experience working with automotive parts
Customer Service Oriented and strong organizational ability to manage pressure and conflicting demands and prioritize tasks
Takes initiative in problem solving situations
I-Car Registered (working towards Gold Class certification)
Communicate effectively, both verbally and in writing
Strong attention to detail and a high degree of accuracy
Effectively manage a fast-paced environment, demonstrating multi-tasking ability while working under pressure
Working knowledge of vehicle repairs practices
Working knowledge of Management Information System: Summit, Repair Centre
Working Knowledge of: Mitchell, Audatex
Parts sourcing: Car-part, Progi, APU, LKQ B2B
Solid problem-solving abilities
Above average computer proficiency
Above average organizational skills
Ability to keep up and succeed in a fast-paced working environment
Ability to work well with others and achieve common goals

Nice To Haves

Experience working with auto body parts

Responsibilities

Ensure consistent execution of WOW (Wow Operating Way) plan
Communicate all customer requests and needs to appropriate team members
Work with vendors to order and receive all parts as indicated on the repair orders confirming the quality, correctness and quantity of parts received, accurately identifying parts necessary to complete repairs in the shop
Ensure timely parts distribution to the shop in accordance with the production schedule
Enter all parts invoices into the recommended Management Information System (MIS)
Label and track all parts by the R.O.# and store them with the vehicle and/or scheduled repairs
Communicate all Parts Price Changes (also known as Parts Price Increases - PPI) to all required team members
Order and receive supplemental Parts in the MIS, monitor performance of parts, materials and sublet vendors
Ensure daily reconciliation of the parts vendor invoice history report (e.g. 043 Report)
Ensure invoices and credit memos are posted and filed/scanned in a timely manner
Ensure vendor invoices have the correct negotiated discount to maintain proper profit margins
Other duties as assigned

Benefits

Annual Paid Time Off (PTO) plans
2 weeks of Paid Parental Leave for Full time Employees who work a minimum of 30 hours per week
6 paid holidays annually
Medical, Prescription Drug, Dental & Vision Insurance effective Day 1
401(k) Retirement Plan with company match
Employer Paid Short-Term Disability & Life Insurance
Additional Voluntary Life Insurance
Continuing Education Opportunities
Free Prescription or Non-Prescription Safety Glasses annually
Annual Voluntary Uniform Stipend
Voluntary Daily Pay option available