Parts Coordinator

Volm CompaniesAntigo, WI
Onsite

About The Position

The Parts Coordinator is responsible for assessing and maintaining the quality of production operations and parts needed to maintain efficient and smooth operation of the machinery.

Requirements

  • Ability to communicate in both the written and spoken language of English to a level that will allow the safe and effective performance of the job
  • Ability to work from and understand verbal instructions
  • Commitment to following and promoting safe work habits (compliance with all safety policies and procedures)
  • Ability to successfully manage multiple projects and deadlines
  • Ability to effectively work with resource planning system, spreadsheets, word processing documents, and other applicable computer systems and software
  • Strong critical thinking, troubleshooting, and analytical skills
  • Communication, teamwork, and customer service skills are critical as Parts Coordinator is expected to work directly and indirectly with all levels of employees, customers, and outside vendors
  • Consistently demonstrate a high level of responsibility and accountability in assigned tasks
  • Capability to lift and carry objects of various weights, ranging from light office supplies to heavy machinery components.
  • Sufficient visual acuity to read documents, operate equipment, and recognize details at close and distant ranges.
  • Ability to hear and understand verbal communication.
  • Endurance to withstand prolonged periods of physical activity or work shifts, particularly relevant for manufacturing roles that involve repetitive tasks.
  • Flexibility to bend, stoop, and reach low or high objects, particularly relevant for jobs that involve material handling or maintenance tasks.
  • Capability to climb ladders, stairs, or scaffolding, as required in certain manufacturing or construction environments.
  • Ability to perform physically demanding tasks, such as lifting, pushing, pulling, or carrying heavy objects.
  • Good hand-eye coordination and motor skills for tasks that require precision, such as operating hand tools.
  • Adaptability to work in varying environmental conditions, such as temperature extremes, noise, dust, or fumes, depending on the nature of the job.
  • Willingness to adhere to safety protocols and wear protective gear, including helmets, goggles, gloves, and safety shoes, as required by the job.

Nice To Haves

  • Basic understanding of mechanical and physical principles preferred
  • Knowledge of Material Resource Planning (MRP) and/or Enterprise Resource Planning (ERP) systems preferred
  • Base knowledge of customs paperwork/international shipping documents preferred
  • Technical diploma or 1-year experience of inventory control management preferred
  • The ability to drive a company owned/leased vehicle or personal vehicle on behalf of the company is preferred.

Responsibilities

  • Work with the customers via phone or in person to determine the correct parts needs
  • Utilize engineering drawings, bills of material, orders, and other documentation to confirm accuracy of parts to be ordered
  • Disseminate parts bulletins to customers
  • Utilize enterprise resource planning (EAP) system, to conduct all forms of parts business such as creation of purchase orders, receiving, creation of part numbers, creation of parts service orders, and shipment of parts service orders
  • Assist with inventory control (cycle counts, physical inventory, transfer orders, etc.)
  • Assist in determining adequate spare parts inventory requirements for customers
  • Work with vendors to correctly order stock items, non-stock special items, and determine lead times
  • Communicate trucking needs to the appropriate parties
  • Develop procedures for RMAs and track dispositions from customers and to the appropriate vendors
  • Create and complete pick tickets for technician equipment setup and repair
  • Assist technicians with properly posting inventory in EAP system
  • Perform other related tasks as needed

Benefits

  • Access to medical, dental, and vision coverage
  • HSA employer contribution
  • 401k with profit sharing
  • Paid vacation
  • Wellness stipends
  • Childcare reimbursement assistance
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