Parts Associate
About The Position
Camping World is seeking a Parts Associate to join its growing team. The Parts Associate works directly with customers to identify specialized product needs and services and provide price estimates for designated installations before appointments are scheduled. As a member of the sales team, the associate collaborates with the service team to support a high level of customer satisfaction. The role includes reviewing installation jobs for proper sizing, colors, and placement; maintaining prepayment logs; keeping customers informed about work progress; scheduling installation appointments; monitoring parts traffic; receiving parts; and inspecting vehicles to ensure the correct parts are ordered. Associates maintain a safe, clean work area and may cross-train to perform other duties as necessary.
Requirements
- A high school diploma or GED equivalent is preferred.
- At least one year of sales experience is preferred.
- At least one year of previous RV or camping product experience is preferred but not required.
- Ability to work daily on a computer and perform internet searches as needed.
- Excellent organization and follow-up skills are required.
- A valid driver's license is required.
- Ability to lift up to 25 lbs and/or move up to 50 lbs with assistive devices.
- Ability to perform periods of standing, stooping, crawling, and bending.
Nice To Haves
- Knowledge of Service Department procedures and policies is preferred.
- At least one year of sales experience.
- At least one year of previous RV or camping product experience.
Responsibilities
- Interact daily with customers to promote specialized products and installations.
- Review each job for proper sizing, colors, and placement before scheduling installation.
- Maintain and update prepayment logs and keep customers informed of work progress.
- Schedule installation appointments with designated service staff members.
- Monitor daily parts traffic and receive parts for installations.
- Inspect vehicles to ensure the correct parts are ordered.
- Provide excellent overall customer service.
- Maintain a safe and clean work area for customers and coworkers.
- Cross-train to perform other duties as necessary.
Benefits
- Paid Time Off
- 401(k)
- Employee Assistance Program
- Good Sam Roadside Assistance
- Discounts
- Paid parental leave, if eligibility requirements are met
- Tuition reimbursement, if eligibility requirements are met
- On-the-job training opportunities
- Comprehensive benefits for full-time associates, including medical, dental, vision, and more
- Access to dental and vision coverage for part-time associates
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
