Parts Associate
About The Position
Transwest GMC Isuzu is seeking a motivated and dependable Entry-Level Parts Associate to join our dealership team. This is an excellent opportunity for someone looking to build a career in both automotive and commercial truck parts operations. In this role, you’ll gain hands-on experience supporting retail automotive customers, commercial truck customers, and service technicians. You’ll work across the parts counter, warehouse, and local delivery operations in a fast-paced dealership environment that services both light-duty vehicles and medium-duty commercial trucks. We are willing to train the right candidate who brings a strong work ethic and customer-first attitude.
Requirements
- High school diploma or equivalent.
- Valid Driver's License and MVR in good standing.
- Basic computer and data entry skills.
- Excellent written and verbal communication.
- Detail oriented.
- Excellent customer relations and teamwork abilities while upholding a professional demeanor.
- Mentally adaptable and flexible in dealing with a variety of people and may be frequently called upon to handle difficult situations.
- Able to resolve problems, handle conflict and make effective decisions under pressure.
- Must have a long attention span in order to listen to people, perceive the real problems and bring issues to a successful conclusion.
- Ability to give, receive and analyze information, formulate work plans, prepare written materials and articulate goals and action plans.
- Ability to understand people and be able to communicate effectively with them.
- Perform other duties as assigned by supervisor.
- Ability to successfully complete a General Abilities Assessment and pass post-offer background check, physical and drug screening.
Nice To Haves
- Lift trucks certification and basic knowledge of warehousing equipment.
Responsibilities
- Professionally greet retail, wholesale, and commercial customers.
- Assist service technicians with parts lookups and repair order fulfillment.
- Learn OEM and aftermarket parts systems for GMC vehicles and Isuzu commercial trucks.
- Process parts orders, returns, credits, and special orders.
- Communicate clearly with customers regarding availability and timelines.
- Receive and inspect incoming automotive and commercial truck parts shipments.
- Stock parts accurately by bin location and warehouse procedures.
- Pull and stage parts for service repair orders, customer pickup, or inter-company transfer.
- Assist with cycle counts and maintain inventory accuracy.
- Maintain a clean, organized, and safe warehouse environment.
- Deliver and pick up automotive and commercial truck parts using company vehicles
- Safely load, secure, and unload materials
- Maintain awareness of local routes and commercial customer locations
- Represent Transwest GMC Isuzu professionally while offsite
- Follow dealership, safety, and inventory control procedures.
- Enter accurate information into parts and inventory systems.
- Communicate effectively with service advisors, technicians, and management.
- Support additional duties as assigned.
Benefits
- Medical, Dental, and Vision Insurance
- Life (Voluntary and Employer Paid) and Disability Insurance
- 401(K) with company match beginning with your first contribution.
- HSA and/or FSA, as applicable
- Paid Time Off, Sick Time, and Company Paid Holidays
- Employee Car Discount Program
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
101-250 employees
