Parts Associate

Grow with Us•Moses Lake, WA

22h•Onsite

About The Position

The Parts Associate is responsible for promoting the safety culture, handling customer inquiries, managing inventory, and performing various tasks related to parts management. This role requires adherence to safety policies, efficient order processing, and maintaining good housekeeping standards. The associate will also be involved in fabricating hydraulic hose assemblies and processing returns. The position requires consistent attendance and the ability to work overtime and occasional Saturdays.

Requirements

Proof of high school diploma or General Education Degree (GED).
Proof of driver’s license and acceptable driving record required.
Must be able to communicate (speak, read, write, and comprehend English).
Ability to develop and maintain effective working relationships with others through teamwork.
Ability to obtain forklift operations certification (must be obtained within 30 days of employment).
Ability to use computer systems for time entry, data, email, parts transactions, and dealer information.
Ability to work overtime with short notice and occasional Saturdays.
Consistent attendance.

Nice To Haves

6-12 months of parts sales or comparable experience preferred.
Technical knowledge of parts, service, and core inspection manuals, or ability to gain it.

Responsibilities

Promote the Safety Culture of Agri-Service, advocating and exemplifying safety and safe working habits using proper safety equipment (PPE).
Follow company safety policies and procedures on the jobsite and promote safe behavior with customers.
Maintain a clean work area, ensuring proper storage and placement of inventory.
Follow proper lifting techniques and handle chemicals in accordance with the Safety Data Sheet (SDS).
Operate industrial vehicles and forklift in a safe manner with a valid forklift certification.
Use correct tooling, perform tool inspections regularly, and follow tool instructions.
Perform Job Hazard Analysis (JHA) of location and equipment, eliminating or reducing potential hazards.
Identify potential safety concerns within the work area and report them to the supervisor.
Follow all customer care standards.
Receive shipments, identify parts from shipments, and place parts in proper bin location.
Answer customers’ and technicians’ parts inquiries via phone and/or in-person.
Order parts from vendors and account for invoices.
Process, track, and complete customers’ orders.
Perform daily bin and physical inventory counts.
Pull from inventory and deliver parts to fill orders in a timely fashion.
Retrieve parts from outside vendors and deliver parts to customers as required.
Adhere to good housekeeping and contamination control standards.
Unload and load freight trucks properly, secure loads, and ship parts orders.
Fabricate hydraulic hose assemblies and repair by sample/hose building specifications.
Inspect and process returns (including cores), unused parts, and damaged parts.
Process parts transfers and returns with accuracy, care, documenting/communicating exceptions.
Maintain a count of shortages and overages; follow up with manager with necessary communication.
Respect, advocate, and follow workplace safety requirements.
Accomplish training and participate with the company’s strategic programs and projects.
Follow and promote the company’s vision, mission, and values.
Complete work in accordance with company policies, guidelines, and procedures.
Perform other job-related and non-specific job-related functions as needed.