Parts Associate

Agri-Service LLC•Moses Lake, WA

8h•Onsite

About The Position

This role is responsible for promoting a safety culture, handling inventory, assisting customers and technicians with parts inquiries, ordering parts, processing orders, conducting inventory counts, delivering parts, fabricating hydraulic hose assemblies, and processing returns. The position requires adherence to company policies, guidelines, and procedures, as well as participation in strategic company programs.

Requirements

Proof of high school diploma or General Education Degree (GED).
Proof of driver’s license and acceptable driving record required.
Must be able to communicate (speak, read, write, and comprehend English).
Ability to develop and maintain effective working relationships with others through teamwork.
Ability to obtain forklift operations certification (must be obtained within 30 days of employment).
Ability to use computer systems for time entry, data, email, parts transactions, and dealer information.
Consistent attendance.

Nice To Haves

6-12 months of parts sales or comparable experience preferred.
Technical knowledge of parts, service, and core inspection manuals, or ability to gain it.

Responsibilities

Promote the Safety Culture of Agri-Service.
Advocate and exemplify safety and safe working habits using proper safety equipment not limited to hand, face, and eye protection. (PPE)
Follow company safety policy and procedures on the jobsite, promotes safe behavior with our customers.
Maintains a clean work area.
Proper storage and placement of inventory ensuring no leaning and no overhanging parts.
Follow proper lifting techniques.
Handles chemicals in accordance with the Safety Data Sheet (SDS).
Operate industrial vehicles and forklift in a safe manner and with a valid forklift certification.
Uses correct tooling, performs tool inspections regularly, follows tools instructions and cleans as needed.
Performs Job Hazard Analysis (JHA) of location and equipment, looks to eliminate or reduce potential hazards.
Identifies potential safety concerns within work area and reports them to the supervisor.
Follow all customer care standards
Receive shipments, identify parts from shipments, and place parts in proper bin location
Answer customers’ and technicians’ parts inquiries via phone and/or in-person
Order parts from vendors and account for invoices
Process, track, and complete customers’ orders
Perform daily bin and physical inventory counts
Pull from inventory and deliver parts to fill orders in a timely fashion
Retrieve parts from outside vendors, and deliver parts to customers as required
Adhere to good housekeeping and contamination control standards
Unload and load freight trucks properly, secure loads, and ship parts orders
Fabricate hydraulic hose assemblies, and repair by sample/hose building specifications
Inspect and process returns (including cores), unused parts, and damaged parts
Process parts transfers and returns (with accuracy, care, documenting/communicating exceptions)
Maintain a count of shortages and overages; follow up with manager with necessary communication
Respect, advocate, and follow workplace safety requirements
Accomplish training and participate with the company’s strategic programs and projects
Follow and promote the company’s vision, mission, and values
Complete the work above in accordance with company policies, guidelines, and procedures
Other job related and non-specific job-related functions as needed