Parts Applications Specialist (31648)

UCC Environmental•Libertyville, IL

7d•$65,000 - $80,000•Onsite

About The Position

Join UCC Environmental, a leader in sustainable technology solutions. Looking for a career where your work has real impact? At UCC Environmental, you’ll join a company built on solving complex industrial challenges while advancing sustainable solutions for air, water, and solids handling around the world. We’re a privately held, family-owned business with more than a century of experience supporting mission-critical industries. Our teams work with utility power providers and heavy industrial customers globally, delivering innovative solutions in environmental compliance, material handling, and high-performance aftermarket technologies. At UCC Environmental, you’ll collaborate with a diverse, global team that values technical expertise, problem-solving, and long-term customer relationships. With continued growth across North America, EMEA, and Asia-Pacific, we offer opportunities to contribute meaningfully to an expanding international business. Headquartered in Waukegan, Illinois, UCC owns and operates sales, manufacturing, assembly, and warehousing facilities across the United States, Canada, Germany, India, and China. If you're looking for a place where your ideas matter, your work has purpose, and your career can grow alongside a global organization, UCC Environmental could be the right fit! The ideal candidate will have demonstrated capabilities in collaborating with others to perform tasks within a team environment. Work experience with a privately held company will be beneficial.

Requirements

High school diploma required
3-5 years Parts Application or related experience
Customer Service experience
Technical background
Computer/ ERP required
Exceptional communication skills – written and verbal
strong interpersonal skills
Excellent time management skills
detail-oriented
able to work at a fast pace
Organized
reliable
good business knowledge
Ability to multitask objectives and responsibilities
work within a team environment
provide technical support to department members
Ability to sit or stand at a desk using a computer 80% of the time

Nice To Haves

Associated Degree preferred
Ability to read engineered design drawings a plus
Experience with Microsoft Suite (including Outlook and Access programs) and intranet programs, Citrix and SharePoint preferred
Technical or manufacturing experience/ knowledge preferred. (Engineering, Purchasing or Operations)

Responsibilities

Support Field Sales Office efforts to identify, standardize and upgrade service parts by researching UCC contract, standard or vendor drawings.
Respond to inquiries on applications, product bulletins, product drawings and parts marketing database notes.
Process part number addition requests and Engineering Work Requests.
Develop pricing and processes price requests as necessary.
Process customer master information changes, credit memorandums and commission adjustments.
Enters/updates customer orders as necessary.
Resolve customer issues regarding warranty claims, disposition reporting, emergency orders and past due order expediting.
Assist in the expediting and collection of past due invoice accounts.
Assist in the improvement of departmental processes and efficiency.
All other duties as assigned.