Business Applications Specialist

Columbus Regional Airport Authority • Columbus, OH

18h

About The Position

The Columbus Regional Airport Authority (CRAA) is seeking a Business Applications Specialist to manage and configure the Office 365 suite, including SharePoint, Teams, OneDrive, Purview, Copilot, and Office applications. This role is crucial for ensuring alignment with best practices and leading Microsoft 365 governance efforts. The specialist will monitor service health, collaborate with Cybersecurity to ensure compliance and data protection, and support Purview governance. A key aspect of this role is championing change management for Microsoft 365 features and enhancing business processes supported by these tools. The position requires a proactive approach to managing cloud environments and ensuring secure, efficient collaboration for users.

Requirements

• Bachelor’s degree in Computer Information Systems, Computer Science, or a related field
• Minimum of five (5) years of experience working with Microsoft 365 platform administration, governance, collaboration systems, or related support functions; Or equivalent of education and experience
• Experienced in applying cybersecurity principles (e.g., data protection, external sharing governance, secure collaboration) in a cloud environment
• Experienced with SharePoint Online content structure, information architecture, and document lifecycle governance
• Strong technical knowledge of Microsoft 365 administration (SharePoint, Teams, OneDrive, Purview, Office apps, Copilot)

Responsibilities

• Administers the functional configuration of Office 365, including SharePoint, SharePoint Advanced Management, Teams, OneDrive, Purview, Copilot, and Office applications, ensuring alignment with GCC and B2B best practices.
• Leads Microsoft 365 governance efforts, including organizing meetings, maintaining meeting agendas and minutes, participating in decision-making and ensuring consistent communication with stakeholders.
• Monitors Microsoft service health, roadmap updates, deprecations, and licensing impacts; communicates changes clearly across departments.
• Partners with Cybersecurity to ensure configurations and changes meet security, compliance, and data protection requirements, applying frameworks such as NIST CSF and CIS controls.
• Supports Purview-related governance including sensitivity labels, retention policies, data loss prevention, and information lifecycle management.
• Champions change management initiatives for Microsoft 365 features, enhancements, and governance decisions, ensuring users understand impacts, especially related to security and compliance.
• Assesses and improves business processes supported by Microsoft’s productivity and collaboration tools.
• Performs related work as required.

Benefits

• As an employee with CRAA, you are valued. We foster an authentic workplace, that is respectful and inclusive. We expect and practice Accountability, Innovation and Respect. We hire talented individuals, who are passionate about connecting Ohio with the world. If you are ready to be a part of a supportive and collaborative organization then let your career take off at CRAA. The sky’s the limit!

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level