Parts and Equipment Associate

Espresso Services Inc / Intermix Beverage•Minneapolis, MN

9h•Hybrid

About The Position

Espresso Services Inc. was founded in 1989 as a technical service company and has grown into one of the nation’s largest providers of imported espresso equipment and coffee program solutions. We partner with coffee shops, restaurants, and businesses to design and support complete programs—combining equipment, water treatment, and expertise to deliver consistent, high-quality results. Our mission is to help our customers succeed through exceptional service, technical excellence, and an experienced, consultative approach. We’re looking for a dependable and detail-oriented Parts & Equipment Associate to join our team. In this role, you’ll be at the center of our day-to-day operations, keeping things moving by ensuring our sales and service teams have exactly what they need, when they need it. From coordinating orders to fulfilling specialty coffee equipment, parts, and water filtration supplies, your work will directly support the quality and efficiency our customers rely on. You’ll also get out in the field from time to time, making local deliveries and assisting technicians with equipment installations and removals. You’ll spend some time in our full service shop working on projects while getting hands-on experience with the equipment. If you enjoy staying organized, working with your hands, and being part of a fast-paced, team-driven environment with real impact, this could be a great fit. No extensive experience is required—we’re happy to train the right person. If you’re organized, eager to learn, and like working in a fast-paced environment where no two days are the same, we’d love to hear from you.

Requirements

High school diploma or GED
Valid driver’s license with the ability to be insured
Strong attention to detail and organizational skills
Excellent time management and ability to prioritize tasks
Proven customer service and communication skills
Ability to work independently and as part of a team
Comfortable using computers, including Google Workspace (Docs, Sheets, Drive)

Nice To Haves

Vocational or technical degree; or 1–2 years of experience in shipping/receiving or inventory control
Forklift certification and hands-on experience
Familiarity with NetSuite or similar ERP systems

Responsibilities

Receive, process, and ship parts, water filtration products, and equipment orders
Place purchase orders for domestic parts and water filtration supplies
Operate a forklift to move and organize palletized equipment
Assist with reconciling new and used equipment inventory
Support cycle counts for parts and water filtration inventory
Work closely with field service technicians to identify and pull required parts
Deliver parts locally to technicians as needed
Assist technicians with equipment installations and removals, including lift support
Transfer equipment between facilities and off-site warehouse locations
Provide high-quality customer service via phone, email, and in-person interactions
Maintain an organized and efficient workspace
Assist with projects in the shop
Perform other duties as assigned