Parts and Accessories Inside Sales Representative

Kawasaki Motors Corp., U.S.A.•Lake Forest, CA

11d•$36 - $39•Onsite

About The Position

This role is responsible for all aspects of Dealer Sales and Order Services within a defined territory for the Parts & Accessories product lines. The position involves assisting KMC dealers with order service support, developing sales and/or marketing programs, and strategies to help Kawasaki achieve its strategic objectives. The representative will provide excellent customer service, resolve dealer business issues, and promote positive KMC/dealer relations. They will also be responsible for meeting or exceeding revenue objectives and outbound call quotas, improving customer service levels, and building key business relationships. The role requires prioritizing daily activities and sales calls to maximize productivity and sales results, supporting the implementation of sales and marketing programs, and identifying opportunities for increased sales. Accurate reporting of call reports, market activity, and expenses is also required, along with ensuring adherence to company policies and procedures. Other duties may be assigned.

Requirements

High school diploma or equivalent is mandatory
3-8 years sales/account management experience is required
Solid knowledge and experience working with Microsoft's Word and Excel software
Excellent oral and written communication skills
Ability to successfully prioritize and organize multiple competing tasks
Extremely detail and deadline oriented
Positive attitude; self-motivated and able to work as part of a team
Willingness to accept responsibility and be relied on to perform is required
Attendance must be maintained at a satisfactory level

Nice To Haves

Bachelor's degree preferred
Powersports industry experience preferred

Responsibilities

Responsible for all aspects of Dealer Sales and Order Services within a defined territory for the Parts & Accessories product lines
Assist KMC dealers with order service support
Develop/suggest sales and/or marketing programs, strategies, or improvements to help Kawasaki achieve its strategic objectives
Provide excellent customer service and follow up when needed to resolve dealers’ business issues/concerns
Promote positive KMC/dealer relations at all times
Meet or exceed revenue objectives and outbound call quotas to assigned dealer territory
Improve customer service levels, and build key business relationships
Prioritize daily activities and sales calls to maximize productivity and sales results
Support and champion the implementation of all department sales and marketing programs
Identify opportunities for increased sales and strategically target those dealers to improve sales volume
Accurately create and submit call reports, market activity reports, additional activities, and relevant expenses to Parts & Accessories Sales Manager as requested
Ensure company and/or department policies and procedures are followed at all times
Other duties as assigned