Parts Sales - Inside

RECHTIEN INTERNATIONAL TRUCKS INC • North Charleston, SC

7h • Onsite

About The Position

Carolina International Trucks is seeking a motivated, customer-focused Parts Counter Sales Representative to join our team. This position is responsible for assisting customers with identifying and purchasing heavy-duty truck parts, providing exceptional customer service, and supporting daily parts department operations.

Requirements

• A minimum 3 years of heavy-duty truck parts sales experience required.
• Experience in selling heavy duty “All Make” parts, truck, and engine parts (CAT, Cummins, Peterbilt, Kenworth, International, Freightliner, etc.).
• Minimum of High School Diploma or equivalent.
• Excellent verbal and communication skills.
• Impeccable customer service skills.
• Strong computer skills a must. Procede software experience a plus.

Nice To Haves

• Procede software experience a plus.

Responsibilities

• Assists all customers (retail and shop) in selecting required parts in a friendly, professional and efficient manner.
• Informs customers of companion part requirements and specials and ensures that the customer is exposed to the full product line.
• Answers phone calls, providing price quotes and other information.
• Provides high level of service to internal and external customers.
• Pulls and fills orders from stock.
• Locates out-of-stock parts from outside source and submits an emergency order, if necessary.
• Keeps front and rear counter areas clean and uncluttered.
• Participates in all training programs that are made available.
• Keeps current on new products and product updates.

Benefits

• Paid holidays, vacation, and personal days
• Comprehensive benefits package (medical, dental, vision)
• 401(k) with company match
• Multiple incentive plans in addition to base pay
• Paid training and ongoing development

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED