Auto Parts Advisor-Portage Ford
About The Position
This is an entry-level position where we are willing to train a candidate with superior customer service skills. The role involves generating service order estimations and quotes for customers, scheduling appointments, and maintaining an organized schedule. The Parts Advisor will also conduct post-repair follow-ups, explain cost and service time requirements, and educate customers on work completed and any cost adjustments. The position requires the ability to work with limited supervision, multitask, and thrive in a fast-paced environment. Exceptional customer service skills and follow-up are essential.
Requirements
- Superior customer service skills
- Ability to work with limited supervision
- Must be able to multitask and work in fast paced environment
- Exceptional customer service skills and follow up are required
Responsibilities
- Generate service order estimations and quotes for customers
- Schedule appointments, and maintain an organized schedule
- Conduct post repair follow up and customer service
- Explain any cost & service time requirements
- Educate customers on work completed and any cost adjustments
- Ability to work with limited supervision
- Must be able to multitask and work in fast paced environment
- Exceptional customer service skills and follow up are required
Benefits
- Competitive salary
- Health, Dental & Life Insurance
- Short Term Disability Insurance
- 401K with company match
- Vacation
- Discounts
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
