Parts Administrator
Eastern Lift Truck Co.•Maple Shade, NJ
•Onsite
About The Position
The Parts Administrator will provide excellent customer service to external and internal customers. This role is responsible for sourcing parts for both internal and external customers.
Requirements
- Working knowledge of Forklift Parts and/or Heavy Equipment Parts and/or related industry.
- Exceptional customer service skills
- Ability to multi-task in a fast-paced environment
- Strong computer proficiency
- A strong technical aptitude
- Excellent problem-solving ability
- Exceptional attention to detail
Responsibilities
- Determine replacement parts required, according to inspections of old parts, customer requests, or customers' descriptions of malfunctions.
- Receive and fill telephone orders for parts from external customers and internal customers.
- Fill customer orders from stock.
- Receive payment or obtain credit authorization.
- Take inventory of stock.
- Advise customers on substitution or modification of parts when identical replacements are not available.
- Examine returned parts for defects, and exchange defective parts or refund money.
- Source Parts from Aftermarket sources.
- Mark and store parts in stockrooms according to prearranged systems.
- Discuss use and features of various parts, based on knowledge of machines or equipment.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
