Partnerships Director

TLC Worldwide • New York, NY

1d • Hybrid

About The Position

WE ARE HIRING A PARTNERSHIPS DIRECTOR Ever opened a new bank account and got a weekend away? Spent on fashion and received a personal styling session? Picked up groceries and walked away with cinema tickets? If so, you’ve probably experienced a TLC Worldwide campaign - without even knowing it. At TLC, we help the world’s biggest brands drive customer acquisition, loyalty and engagement with emotionally engaging, experience-led rewards. From global banks to high street retailers, our programs are designed shift behaviour, boost ROI and build genuine brand love – at the fraction of the cost of discounting and cash offers. Backed by COSMOS, our all-in-one program platform, we deliver personalised campaigns at scale with live data, smart insights, and seamless customer journeys. We’ve spent 30 years mastering what moves customers; combining deep consumer insight, a global network of 100,000+ rewards, and a unique ability to drive measurable ROI for brands. We’re 400+ people strong, across 15 global hubs. A collective of marketers, creatives and strategists who care about doing great work - and having fun while we do it. We celebrate bold thinking, empower growth, and champion the kind of culture that helps people thrive.

Requirements

• Extensive experience in Partnerships, Commercial, Business Development, Loyalty, Agency or Strategic Growth roles.
• Proven success developing and negotiating strategic partnerships with consumer-facing brands.
• Strong understanding of customer acquisition, engagement, retention and loyalty.
• Experience working with enterprise clients and senior stakeholders.
• Demonstrable leadership experience, including coaching and developing teams.
• Strong commercial and negotiation skills.
• Excellent presentation, influencing and storytelling abilities.

Nice To Haves

• Experience across retail, lifestyle, travel, dining, wellness, entertainment or consumer brands.
• Built partnerships that directly contributed to revenue growth.
• Worked in a fast-growth or entrepreneurial environment.
• A strong network of brand-side decision-makers.
• A passion for consumer behaviour and emerging market trends.

Responsibilities

• Build a Market-Leading Partnership Ecosystem: Develop and execute TLC's US Partnerships & Commercial strategy. Identify the brands, categories and experiences that will strengthen our client propositions. Create a differentiated portfolio that balances consumer demand, partner value and commercial opportunity. Grow strategic relationships across retail, dining, travel, entertainment, wellness, lifestyle and emerging consumer categories.
• Create High-Value Brand Partnerships: Personally lead partnership acquisition and negotiations. Build relationships with senior decision-makers at leading consumer brands. Structure commercially attractive agreements that create long-term value. Develop partnerships that support customer acquisition, engagement and retention objectives.
• Support Major Client Growth Opportunities: Partner with Sales, Client Services and Strategy teams. Bring partnership expertise into pitches and proposals. Help design customer propositions that deliver measurable impact. Translate partnership benefits into compelling commercial stories for clients.
• Turn Partnerships into Scalable Products: Transform relationships into rewards, offers, experiences and loyalty benefits. Build propositions that are easy for clients to understand and buy. Ensure every partnership has a clear customer and commercial value proposition. Work with internal teams to maximise portfolio utilisation and revenue generation.
• Lead and Develop a High-Performing Team: Coach and develop a growing Partnerships & Commercial team. Establish high standards, clear KPIs and accountability. Build processes and capabilities that allow the function to scale. Foster a culture of ambition, collaboration and continuous improvement.
• Drive Operational Excellence: Build scalable processes from prospecting through to activation and reporting. Improve forecasting, reporting and CRM discipline. Monitor portfolio performance, revenue contribution and partner engagement. Create a repeatable growth engine rather than a collection of individual relationships.

Benefits

• Weekly webinars to support your development through our People Academy
• Annual TLC Wellness Week and programmes throughout the year
• TLC Culture Club - including seasonal social events, tasty lunches & more
• TLC Gives Back - volunteering opportunities, including off site visits and volunteering leave
• TLC Rise - supporting and empowering women into leadership roles
• 'Frankies' - Our very own awards ceremony where we walk down the TLC red carpet in our best outfits
• TLC Owner's Club - Everyone that is part of the TLC experience contributes to our success, which is why we all own a piece of TLC as part of our share holder scheme

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed