Partnerships Business Analyst

Reputation

2d•Remote

About The Position

The Partnerships Business Analyst supports the integration and data-source partnerships owned by the Manager, Product Management, helping track and coordinate the many moving pieces involved in developing and maintaining them. You'll assist and coordinate in turning early partner interest into signed, certified, supported integrations — tracking the status and steps to onboard each new technology partner — and help keep those relationships healthy for the life of the contract. This role will operate as a relationship-and-operations-focused coordinator, combining: Structured tracking of commitments, certifications, and renewal deadlines Cross-functional coordination with Product, Engineering, and Support Relationship-building and outreach support with external partner POCs Business context and input to help inform partnership priorities set by product leadership This role is ideal for individuals who thrive on staying organized across many concurrent relationships and deadlines, rather than just high outreach volume.

Requirements

2+ years of relevant experience
Experience in a business analyst, project coordinator, or similar operations/coordination role
Strong written and verbal communication skills
Comfortable with outbound communication — cold outreach, scheduling, and relationship-building with external POCs
Structured, disciplined approach to work and time management
Working familiarity with contract/legal processes sufficient to shepherd agreements through review
Ownership mindset with a bias toward action
Experience using Salesforce or other CRM

Nice To Haves

Undergraduate degree preferred; equivalent relevant experience will also be considered
Experience with partnerships, business development, vendor/account management, or a related role
B2B SaaS experience

Responsibilities

Support outreach and early-stage partner development, including identifying prospective integration partners and points of contact
Track the status and steps required to onboard each new technology partner, from initial interest through certification and launch
Maintain a calendar of API certification renewals, contract expirations, and other time-sensitive partner obligations, driving renewal work ahead of deadlines
Serve as a day-to-day communication link between internal teams and partner POCs — routing internal requests out and partner updates back to the right stakeholders
Maintain an up-to-date directory of partner support points of contact and escalation paths
Shepherd partner contracts through legal review and execution, tracking status and unblocking delays
Support Product Managers and the Sources PM by organizing and tracking partnership targets tied to roadmap needs, with prioritization set by the Manager, Product Management
Track and report on partnership pipeline health, integration status, and partner performance metrics
Assist with day-to-day maintenance of existing partner relationships — check-ins, issue triage, renewal conversations — so integrations don't go stale between major initiatives
Escalate strategic or high-value partnership opportunities to the Manager, Product Management for direct involvement
Additional duties as assigned

Benefits

Flexible PTO for salary paid employees
Hourly employees accrue PTO based on tenure & receive 5 sick days annually. Sick days are available day 1. PTO accrues on a per paycheck basis.
10 company paid holidays plus 4 “Extended Company Holidays,” which are additional paid days off for the company.
Multiple medical and dental plan options, plus 100% company paid vision coverage
401k available through Fidelity
Paid Parental Leave for all eligible employees as of day 1 of employment
Employer paid short and long term disability and life insurance
Critical Illness, Accident & Hospital Indemnity insurance
Employee Assistance Program (EAP)
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